214005466-8-7-2026-05-CC-AZEA-DYTUGF-20261013153415

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 214005466
Report Date: 08/07/2026
Date Signed: 08/07/2026 02:31:58 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2026 and conducted by Evaluator Jaclyn Naves

COMPLAINT CONTROL NUMBER: 05-CC-20260701161852

FACILITY NAME:	MARIPOSA BILINGUAL SCHOOL		FACILITY NUMBER:	214005466
ADMINISTRATOR:	HIDALGO, PATRICIA		FACILITY TYPE:	850
ADDRESS:	1879 2ND STREET		TELEPHONE:	(415) 295-7577
CITY:	SAN RAFAEL	STATE: CA	ZIP CODE:	94901
CAPACITY:	45	CENSUS:	DATE:	08/07/2026
		UNANNOUNCED	TIME BEGAN:	10:47 AM
MET WITH:	Patricia Hidalgo		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Staff do not properly supervise day care children
Staff do not follow food service sanitation practices
Staff use inappropriate form of discipline

INVESTIGATION FINDINGS:

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On August 7, 2026 Licensing Program Analysts (LPAs) Naves and Van conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPAs met with director, Patricia Hidalgo, and explained the purpose of the visit and were granted entry into the facility . The Director and 3 staff members supervised 33 children today. The teachers and children ratio were met.

Staff and children were interviewed during the investigation, and all relevant documents were obtained and reviewed. Based on information obtained from the LPA investigation, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated.

No deficiencies will be cited as similar allegations were already addressed and cited on a previous visit a plan of correction will be due August 28.2026 for this allegation.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the director Patricia Hidalgo

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2026 and conducted by Evaluator Jaclyn Naves

COMPLAINT CONTROL NUMBER: 05-CC-20260701161852

FACILITY NAME:	MARIPOSA BILINGUAL SCHOOL		FACILITY NUMBER:	214005466
ADMINISTRATOR:	HIDALGO, PATRICIA		FACILITY TYPE:	850
ADDRESS:	1879 2ND STREET		TELEPHONE:	(415) 295-7577
CITY:	SAN RAFAEL	STATE:CA	ZIP CODE:	94901
CAPACITY:	45	CENSUS:	DATE:	08/07/2026
		UNANNOUNCED	TIME BEGAN:	10:47 AM
MET WITH:	Patricia Hidalgo		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

1
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3
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5
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8
9

Unqualified staff are supervising day care children

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On August 7, 2026 Licensing Program Analysts (LPAs) Naves and Van conducted an unannounced, inspection to finalize this complaint and deliver the findings to the Center. LPAs met with director, Patricia Hidalgo, and explained the purpose of the visit and were granted entry into the facility . The Director and 3 staff members supervised 33 children today. The teachers and children ratio were met.

Staff and children were interviewed during the investigation, and all relevant documents were obtained and reviewed.

As per the information available, there was inadequate evidence to support any claims that unqualified staff are supervising day care children. The Department has investigated the allegations mentioned above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the director Patricia Hidalgo

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 05-CC-20260701161852

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MARIPOSA BILINGUAL SCHOOL	FACILITY NUMBER: 214005466
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/07/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/28/2026 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	101223 Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to... This requirement was not evidenced by:	1 2 3 4 5 6 7	Director will provide to LPA documentation of retraining of herself and entire staff in personal rights. Training materials and agenda will be send to LPA by 8/28/2026.
	8 9 10 11 12 13 14	Based on interviews it was found that the facility did not comply with the cited section above it was determined a child in care was not free of humiliation this action posed a potential health and safety risk, and personal rights to the children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

LIC9099 (FAS) - (06/04)

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