214005536-5-21-2026-05-CC-GLEG-DUK2E5-20260529171919

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 214005536
Report Date: 05/21/2026
Date Signed: 05/21/2026 11:21:40 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2026 and conducted by Evaluator Brendon Van

COMPLAINT CONTROL NUMBER: 05-CC-20260309130857

FACILITY NAME:	CREATIVE GARDENS		FACILITY NUMBER:	214005536
ADMINISTRATOR:	LI, WEI CHRISTOPHER		FACILITY TYPE:	850
ADDRESS:	120 DONAHUE STREET		TELEPHONE:	(415) 577-8389
CITY:	SAUSALITO	STATE: CA	ZIP CODE:	94965
CAPACITY:	75	CENSUS: 70	DATE:	05/21/2026
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Landy		TIME COMPLETED:	11:35 AM

ALLEGATION(S):

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-Licensee discriminated against a disabled day care child

INVESTIGATION FINDINGS:

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On May 21, 2026, the Licensing Program Analyst (LPA) Van conducted an unannounced inspection to conclude a complaint investigation and deliver findings to the center. The investigation addressed concerns alleging that the center discriminated against a disabled day care child. LPA met with the Assistant Director, Landy De Honor, who granted LPA entry to the facility. At the time of the inspection, the Assistant Director and 17 staff members were supervising 70 children, including 48 preschool aged children and 22 toddler aged children. The center was operating within its licensed capacity and met staffing and supervision requirements.

As part of the investigation, the LPA conducted interviews and reviewed enrollment records, communication logs, attendance documentation, and the facility’s personal rights policy. LPA also observed the facility environment and staff child interactions. The information gathered did not provide consistent or corroborating details to support the allegation.

Continued on page 2.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:	DATE: 05/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20260309130857

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: CREATIVE GARDENS	FACILITY NUMBER: 214005536
	VISIT DATE: 05/21/2026

NARRATIVE

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There was no indication that any child was intentionally excluded from activities or restricted due to a disability, and no evidence of discriminatory intent or actions was found. Records and observations did not show discriminatory practices, unequal treatment, or refusal to provide reasonable accommodation.

The Department has completed its investigation into this allegation. Although the incidents may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated.

A Notice of Site Visit was issued and must remain posted for 30 days.

An exit interview was conducted with the Assistant Director, Landy De Honor.

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:	DATE: 05/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026

LIC9099 (FAS) - (06/04)

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