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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 214005657
Report Date: 08/17/2026
Date Signed: 08/17/2026 03:46:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260720151439
FACILITY NAME:OLIVEIRA, YARAFACILITY NUMBER:
214005657
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
08/17/2026
UNANNOUNCEDTIME BEGAN:
01:52 PM
MET WITH:Yara OliveiraTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is not at the day care 80% of the time
Licensee did not ensure they were not over capacity
Licensee did not prevent day care child from wandering out of the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 17, 2026, Licensing Program Analyst (LPA) Garcia arrived at the facility to conduct a complaint inspection in response to the above complaint allegations. LPA met with Licensee, Yara Oliveira and explained the purpose of the visit. Present in the facility are 3 infants and 2 preschool aged children with the licensee and helper.

Based on information obtained during the course of this investigation, through interview, and records review, it was found that the allegations listed above are unsubstantiated. Meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur.

LPA conducted exit interview and report was given to Licensee, Yara Oliveira.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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