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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 223911233
Report Date: 03/12/2026
Date Signed: 03/12/2026 05:07:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2026 and conducted by Evaluator Martha DeHaro
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260203152040
FACILITY NAME:HENDERSON, SHANNON FAMILY CHILD CAREFACILITY NUMBER:
223911233
ADMINISTRATOR:HENDERSON, SHANNONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 617-9767
CITY:CATHEYS VALLEYSTATE: CAZIP CODE:
95306
CAPACITY:14CENSUS: 0DATE:
03/12/2026
UNANNOUNCEDTIME BEGAN:
04:15 PM
MET WITH:Shannon HendersonTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Adults in the home exposed day care children to inappropriate activities
INVESTIGATION FINDINGS:
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On 3/12/2026, Licensing Program Analyst (LPA) Martha De Haro, Licensing Program Manager (LPM) Jose Penate, and Regional Manager (RM) Susie Fanning conducted an unannounced complaint inspection and met with Licensee Shannon Henderson. The purpose of this inspection was to advise licensee of the above allegation and provide findings. The above allegation was explained to Licensee.

During the course of the investigation, LPA De Haro and Investigator Shelley Faulconer from the Investigations Branch (IB) reviewed files, conducted interviews, and obtained documents including pertinent records and reports.

Based on the investigation conducted, the allegation that adults in the home are exposing daycare children to inappropriate activities is UNSUBSTANTIATED. Although the allegation may have happened or is valid, the preponderance of evidence standard has not been met. (Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Martha DeHaro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20260203152040
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: HENDERSON, SHANNON FAMILY CHILD CARE
FACILITY NUMBER: 223911233
VISIT DATE: 03/12/2026
NARRATIVE
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No deficiency is being cited.

Exit interview conducted with Licensee Shannon Henderson. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
Licensee was provided appeal rights.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Martha DeHaro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2