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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 233010356
Report Date: 09/08/2023
Date Signed: 09/21/2023 10:08:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2023 and conducted by Evaluator Robert Maciel
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20230724112148
FACILITY NAME:SOUTH COAST DAY CAREFACILITY NUMBER:
233010356
ADMINISTRATOR:KRISTIN YAGERFACILITY TYPE:
850
ADDRESS:40 SCHOOL STREETTELEPHONE:
(818) 219-7478
CITY:POINT ARENASTATE: CAZIP CODE:
95468
CAPACITY:16CENSUS: DATE:
09/08/2023
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Kristin YagerTIME COMPLETED:
01:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff took inappropriate photos of children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Robert Maciel conducted an unannounced complaint visit, and met with Administrator Kristin Yager. It was alleged that Administrator Kristin Yager took pictures of Child 1 and Child 2 while they were not fully clothed. The administrator was interviewed on 7/27/23 at 2:06 pm and on 8/3/23 at 4:34 pm and stated that she did not take any photographs of children without clothes on but used the threat of sending a picture to their parents to coerce them to put their clothes back on and that she sent a written statement to that effect to both adult 1 (A1) and the director 2 (D2). C1 through C4, A1 through A6, and D2 were all interviewed and did not corroborate the allegation. During today’s visit, the facility was toured at 12:30 pm.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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