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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 233010701
Report Date: 10/23/2025
Date Signed: 10/23/2025 03:09:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2025 and conducted by Evaluator Robert Maciel
COMPLAINT CONTROL NUMBER: 01-CC-20250731122328
FACILITY NAME:MACIAS BALLESTEROS, ERICKA FCCHFACILITY NUMBER:
233010701
ADMINISTRATOR:ERICKA MACIAS BALLESTEROSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 391-8785
CITY:UKIAHSTATE: CAZIP CODE:
95482
CAPACITY:14CENSUS: 4DATE:
10/23/2025
UNANNOUNCEDTIME BEGAN:
01:55 PM
MET WITH:Ericka Macias BallesterosTIME COMPLETED:
03:05 PM
ALLEGATION(S):
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Licensee did not prevent an adult in the home from spanking day care child in care.

Licensee hit day care child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Robert Maciel and Jessica Gaumann conducted a follow-up visit to present the findings of a complaint investigation. It was alleged that the Licensee did not prevent an adult in the home from spanking day care child in care, specifically child 1 (C1) and that the Licensee hit C1.

During today's visit, LPA met with Licensee, Ericka Macias Ballesteros (LS) who was supervising 4 children. LPA conducted interviews with LS, adults, parents, and children between 8/4/25 and 10/23/25. On 10/6/25, LPA Maciel interviewed parents (P2 & P3) who stated that their children have never reported incidents to them regarding children being hit while in care which does not corroborate the allegations. On 10/2/25, LPA Maciel interviewed C1 who stated that she was not hit while in care which does not corroborate the allegation. On 8/7/25, LS showed LPA Maciel camera footage from the Ring camera in the playroom where children play and nap which did not contain any footage of children in care being hit or spanked which does not corroborate the allegations.
Continued on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20250731122328
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: MACIAS BALLESTEROS, ERICKA FCCH
FACILITY NUMBER: 233010701
VISIT DATE: 10/23/2025
NARRATIVE
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Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2