<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 243808261
Report Date: 02/27/2025
Date Signed: 02/27/2025 12:48:55 PM

Document Has Been Signed on 02/27/2025 12:48 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME:CASTLE HEAD STARTFACILITY NUMBER:
243808261
ADMINISTRATOR/
DIRECTOR:		SUSAN CAMARGOFACILITY TYPE:
850
ADDRESS:2050 ACADEMYTELEPHONE:
(209) 381-5176
CITY:ATWATERSTATE: CAZIP CODE:
95301
CAPACITY: 76TOTAL ENROLLED CHILDREN: 76CENSUS: 18DATE:
02/27/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:15 AM
MET WITH:Susan Camargo, Site SupervisorTIME VISIT/
INSPECTION COMPLETED:
01:00 PM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
On 02/27/2025, Licensing Program Analyst (LPA) Ka Vang conducted an unannounced Case Management-Incident and was met by Susan Camago, Site Supervisor. A complete file review was conducted prior to today’s inspection. LPA toured the facility, and a census was taken.

On 02/25/2025, an unusual incident was reported to the Community Care Licensing Office (CCL)-Fresno Office regarding an incident occurred on 02/25/2025, at 11:25 a.m. The purpose of this Case Management-Incident inspection was to follow-up and investigate this incident, where Child #1 (C1)’s personal rights were being violated.

According to the report received on 02/25/2025, at 11:25 a.m., Staff #3 (S3) observed Staff #2 (S2) hit C1 on the back of C1’s head and told C1 that “you don’t make up lies,” “you go to jail when you lie,” and “God is watching you.” Per the report, as S2 was telling C1 about not making up lies, that C1 will go to jail, and that God is watching, S2 also pointed her finger at C1’s face.

During this unannounced inspection, LPA conducted interview with Site Supervisor and staff members. Site Supervisor became aware of the incident as it was reported to her by staff members. LPA also conducted interview with staff members and daycare children, and based on the interviews and information gathering, there are sufficient information indicating that C1’s personal rights were being violated as S2 hit C1 on the back of her hair as well as yelled at C1.

Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, there is deficiency being cited during today’s inspection. (See page LIC809-D for additional information).



(Continued on LIC809-C).
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Ka Vang
LICENSING EVALUATOR SIGNATURE: DATE: 02/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CASTLE HEAD START
FACILITY NUMBER: 243808261
VISIT DATE: 02/27/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Upon receipt of a Type A violation, Site Supervisor shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Site Supervisor.

Site Supervisor was provided a copy of appeal rights. A notice of site visit (LIC 9213) was given and must remain posted for 30 days. This report shall be made available to the public upon request. Exit interview conducted and report was reviewed with Site Supervisor.

SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Ka Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2025
LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 02/27/2025 12:48 PM - It Cannot Be Edited


Created By: Ka Vang On 02/27/2025 at 12:22 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CASTLE HEAD START
FACILITY NUMBER: 243808261

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/14/2025
Section Cited
CCR
101223(a)(3)

1
2
3
4
5
6
7
(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature…
1
2
3
4
5
6
7
Per interview, immediately S2 is on Administrative Leave until further investigation. S2 will not have access and engage with daycare children. Also, Site Supervisor agrees that she will conduct a training on children’s personal rights for all daycare staff members at this center.
8
9
10
11
12
13
14
This requirement is not met as evidenced by:
Based on record review and interviews conducted, it was confirmed that Staff #2 (S2) violated Child #1 (C1)’s Personal Rights by causing physical pain, intimidated, and threat C1. This poses an immediate risk to the health, safety, or personal rights of children in care.
8
9
10
11
12
13
14
 Site Supervisor is to submit proof of attendance and children’s personal rights training materials to CCL-Fresno Office by 03/14/2025.

1
2
3
4
5
6
7
1
2
3
4
5
6
7

1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kari McWilliams
LICENSING EVALUATOR NAME:Ka Vang
LICENSING EVALUATOR SIGNATURE:
DATE: 02/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/27/2025


LIC809 (FAS) - (06/04)
Page: 3 of 3