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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 243808261
Report Date: 03/05/2026
Date Signed: 03/05/2026 02:59:00 PM

Document Has Been Signed on 03/05/2026 02:59 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME:CASTLE HEAD STARTFACILITY NUMBER:
243808261
ADMINISTRATOR/
DIRECTOR:
MARIA ROSIE MARTINEZFACILITY TYPE:
850
ADDRESS:2050 ACADEMYTELEPHONE:
(209) 381-5176
CITY:ATWATERSTATE: CAZIP CODE:
95301
CAPACITY: 76TOTAL ENROLLED CHILDREN: 45CENSUS: 15DATE:
03/05/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:30 AM
MET WITH:Maria Rosie Martinez, Site SupervisorTIME VISIT/
INSPECTION COMPLETED:
03:15 PM
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On 03/05/2026, Licensing Program Analysts (LPAs) Ka Vang and Sha Fee Vang met with Site Supervisor Maria Rose Martinez for an unannounced Case Management-Incident inspection. A complete file review was conducted prior to today’s inspection. LPAs toured the facility, and a census was taken. An Unusual Incident Report (LIC 624) was submitted to the Fresno Community Care Licensing Office (CCL) on 02/25/2026 regarding an incident that occurred on 02/23/2026. According to the report, Staff #1 (S1) observed Child #1 (C1) visibly upset, after which C1 pulled Child #2’s (C2) hair. S1 then redirected C1 by picking C1 up, carrying C1 across the classroom to the carpet area, and restraining C1 by placing S1’s arms around C1 while C1 attempted to get away from S1. The purpose of today’s inspection was to investigate the incident.

During this investigation, LPAs conducted observations of the classroom, and facility records were reviewed. LPAs also conducted interview with daycare children and staff members who were presented when the incident occurred.

Based on the investigation and information gathered, there was no evidence indicating that C1’s personal rights were violated. Evidence showed that S1 appropriately picked up C1 from the carpet area by supporting C1 under the armpits with both hands in order to move C1 to the storytelling chair. It was further confirmed that S1 was attempting to prevent C1 from further harming C2 or other children by having C1 sit on S1’s lap. While seated, C1 became upset and began kicking. S1 informed C1 that it was not acceptable to hurt other children. As C1 continued kicking toward nearby children, S1 prevented further contact by placing her hand on C1’s feet while using the other hand on C1’s mid-back to provide support so that C1 would not fall.

(Continued on LIC809-C).

NAME OF LICENSING PROGRAM MANAGER: Kari McWilliams
NAME OF LICENSING PROGRAM ANALYST: Ka Vang
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CASTLE HEAD START
FACILITY NUMBER: 243808261
VISIT DATE: 03/05/2026
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Additionally, while C1 was upset and moving, C1 inadvertently pulled S1’s necklace, which startled S1 and briefly caused S1 to hold onto the necklace. During this incident, it was confirmed that the matter resulted from a misunderstanding. Staff were provided with de-escalation strategy resources and were reminded that staff may not hold a child at any time.

Per Title 22, Division 12, Chapter 1 of the California Code of Regulations, no deficiency is being cited during today’s inspection.

An exit interview was conducted, and the report was reviewed with Maria Rosie Martinez, Site Supervisor. Maria was provided with appeal rights. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit was provided and is required to be posted for 30 days.

NAME OF LICENSING PROGRAM MANAGER: Kari McWilliams
NAME OF LICENSING PROGRAM ANALYST: Ka Vang
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC809 (FAS) - (06/04)
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