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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243808934
Report Date: 09/12/2022
Date Signed: 09/13/2022 01:15:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2022 and conducted by Evaluator Stefanie Galvan
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220630164025
FACILITY NAME:BUHACH PRESCHOOL - MERCEDFACILITY NUMBER:
243808934
ADMINISTRATOR:ROBERTA HEREDIAFACILITY TYPE:
850
ADDRESS:3190 COLLINS DRTELEPHONE:
(209) 626-5741
CITY:MERCEDSTATE: CAZIP CODE:
95348
CAPACITY:135CENSUS: 74DATE:
09/12/2022
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Site Supervisor, Andrea MartinezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff caused injuries to daycare child while in care

Staff handled daycare child(ren) in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
An unannounced complaint visit was conducted today by Licensing Program Analyst (LPA) Stefanie Galvan. LPA met with and toured facility inside and outside. A census was taken. LPA reviewed the above listed allegations with the licensee. The purpose of today’s visit was to close the above complaint investigation. The investigation consisted of interviews with the director, assistant director, staff, parents and children, along with classroom observations. Although the allegations may have happened or are valid, based on statements received during the investigation and observations, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegations are UNSUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited during today's visit. Exit interview was conducted and a copy of this report along with appeal rights were discussed and given to Site Supervisor, Andrea Martinez. A Notice of Site Visit is to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Diana deLeon
LICENSING EVALUATOR NAME: Stefanie Galvan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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