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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243909641
Report Date: 01/29/2025
Date Signed: 01/29/2025 12:12:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2024 and conducted by Evaluator Yesenia Fierro
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20241204171042
FACILITY NAME:LINARES, LAURA P FAMILY CHILD CAREFACILITY NUMBER:
243909641
ADMINISTRATOR:LINARES, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 580-4657
CITY:MERCEDSTATE: CAZIP CODE:
95341
CAPACITY:14CENSUS: 3DATE:
01/29/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Laura LinaresTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff did not comply with parent notification requirements
INVESTIGATION FINDINGS:
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On January 29, 2025, Licensing Program Analyst (LPA) Yesenia Fierro conducted an unannounced complaint inspection. LPA met with Licensee Laura Linares and informed her of the purpose of the inspection was to provide the findings for the above allegations. LPA toured the home, and a census was taken.

During the course of the investigation, LPA Fierro interviewed Licensee Laura Linares, Assistant #1, reporting party and parents.

This agency has investigated the complaint alleging Licensee did not comply with parent notification requirements. Through interviews conducted and the Licensee self-admission, the licensee failed to notify child #1 parent that child #1 had sustained an injury in a timely manner.


Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 04-CC-20241204171042
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LINARES, LAURA P FAMILY CHILD CARE
FACILITY NUMBER: 243909641
VISIT DATE: 01/29/2025
NARRATIVE
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Based on the interviews that were conducted, the preponderance of evidence has been met, licensee did not comply with parent notification requirement, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulation, Title 22, Division 12 Chapter 3 the following deficiency is being cited please see attached LIC 9099D.

An exit interview conducted, and report was reviewed with Licensee Laura Linares.
A Notice of Site Visit Form to be posted to parent’s board and must remain posted for 30 days.
Licensee Laura Linares was provided appeal rights.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 04-CC-20241204171042
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: LINARES, LAURA P FAMILY CHILD CARE
FACILITY NUMBER: 243909641
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/19/2025
Section Cited
CCR
102416.2(f)(1)
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(f) As soon as possible but no later then the same business day, the licensee shall notify a child's parent or authorized representative regardless of the injuries...
(1) Any injury suffered by a child in care shall be reported to that child's parent or authorized representative regardless of treatment by a medical professional.
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Licensee stated she and her assistant will watch the video on reporting requirement on the CCLD website and submit a summary of the what they learned and how they will implement the regulation at the facility. By due date 2/19/2025.
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Based interviews conducted, Licensee failed to inform parent of child 1 sustained an injury while in care in a timely manner. This poses a potential risk to the health, safety, or personal rights of children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5