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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243910473
Report Date: 02/12/2026
Date Signed: 02/12/2026 10:35:15 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2025 and conducted by Evaluator Yesenia Fierro
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20251120081804
FACILITY NAME:CASTANEDA, EDNA FAMILY CHILD CAREFACILITY NUMBER:
243910473
ADMINISTRATOR:CASTANEDA, EDNAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 752-7335
CITY:LOS BANOSSTATE: CAZIP CODE:
93635
CAPACITY:14CENSUS: 2DATE:
02/12/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Edna CastanedaTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensee did not ensure adequate supervision was provided to children in care.
INVESTIGATION FINDINGS:
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On 2/12/2026, Licensing Program Analyst Yesenia Fierro conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Licensee Edna Castaneda and explained the purpose of the inspection. A tour of the home and a census was taken.

During the investigation LPA Fierro completed thorough interviews and observation of digital evidence. Based on LPA Fierro’s interviews conducted; Licensee’s admittance of not being present in the daycare area and under the influence, digital evidence that showed two daycare children alone in the daycare area the preponderance of evidence has been met, that Licensee did not ensure adequate supervision was provided to children in care that would result in conduct inimical violation. There for the above allegation is found to be SUBSTANTIATED.

Continued on 9099-C
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20251120081804
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CASTANEDA, EDNA FAMILY CHILD CARE
FACILITY NUMBER: 243910473
VISIT DATE: 02/12/2026
NARRATIVE
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LPA Fierro informed Licensee Edna Castaneda that this report documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Fierro informed Licensee to provide a copy of this licensing report that documents one Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee.

Per Title 22, Division 12, Chapter 3 of the California Code of Regulations, the following deficiency is being cited: see LIC 9099D.

Exit interview conducted and report was reviewed with Licensee Edna Castaneda. Licensee was provided with appeal rights.

This report shall be made available to the public upon request.
LIC 9213 A Notice of Site Visit was provided and required to be posted for 30 days.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20251120081804
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CASTANEDA, EDNA FAMILY CHILD CARE
FACILITY NUMBER: 243910473
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/06/2026
Section Cited
HSC
1596.885(c)
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Health and Safety Code Section 1596.885(c): Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state. This requirement was not met as evidenced by: interviews and records review conducted.
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Licensee stated that she will immediately start to be present; both physically and emotionally, to provide care and supervision for children in her daycare. Licensee stated that she will complete training on supervision. Licensee stated she will watch the video Supervising
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(See LIC 9099 for details) This poses an immediate risk to health, safety, and personal rights of children in care.
Based on interviews and record review, it was determined that Licensee did not ensure adequate supervision was provided to children in care and poses an immediate risk to the health, safety, and/or personal rights of children in care.
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Children in Family Child Care on the CCLD website and submit a one page report on what she learned and how to plans to stay in compliance with Title 22 regulations. By POC date 3/6/2026
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3