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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243911736
Report Date: 01/06/2026
Date Signed: 01/06/2026 01:51:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator Erica Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20251104131909
FACILITY NAME:CARRILLO, MARTHA & LAURA FAMILY CHILD CAREFACILITY NUMBER:
243911736
ADMINISTRATOR:CARRILLO, MARTHA & LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(831) 537-6751
CITY:MERCEDSTATE: CAZIP CODE:
95348
CAPACITY:14CENSUS: 2DATE:
01/06/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Laura CarrilloTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider smoke marijuana on the premises of home during operation hours.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 06, 2026, Licensing Program Analyst (LPA) Erica Pacheco conducted an unannounced complaint inspection to provide findings regarding the above allegation. LPA met with Martha and Laura Carrillo, toured the facility and a census was taken. LPA explained and discussed the allegation and findings with Laura Carrillo.

During the investigation, LPA reviewed facility records and conducted interviews. Due to inconsistent statements obtained, the information did not corroborate allegation, although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiencies are being cited during today’s visit. Exit interview conducted with the Laura Carrillo. Appeal rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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