247206554-7-22-2022-24-AS-SPIY-CHKSBU-20220823134432

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 247206554
Report Date: 07/22/2022
Date Signed: 07/22/2022 11:48:15 AM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2022 and conducted by Evaluator Lady Cabrera

COMPLAINT CONTROL NUMBER: 24-AS-20220718165705

FACILITY NAME:	KAZLIN INFINITE CARE LLC		FACILITY NUMBER:	247206554
ADMINISTRATOR:	ERLINDA MAGLIBA		FACILITY TYPE:	740
ADDRESS:	3554 EL REDONDO DRIVE		TELEPHONE:	(209) 349-8457
CITY:	MERCED	STATE: CA	ZIP CODE:	95348
CAPACITY:	6	CENSUS: 6	DATE:	07/22/2022
		UNANNOUNCED	TIME BEGAN:	10:25 AM
MET WITH:	Erlina Magliba, Administrator		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Residents are unable to make/receive calls due to facility phone line not working

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) L. Cabrera conducted the complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegation. Due to precautionary measures and Covid-19 positives in the facility. LPA did not enter the facility.

The Department has investigated the complaint alleging: Residents are unable to make/receive calls due to facility phone line not working. Per interviews, the facility phone line was not working on 7/16/2022. Administrator contacted Xfinity regarding the phone line and television not working. Per records on 7/18/2022, Xfinity phone service provider repaired the phone. On 7/19/2022 and 07/22/2022, LPA called the facility phone line and it was working.

This agency has investigated the complaint alleging (Residents are unable to make/receive calls due to facility phone line not working). We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Sergiy Pidgirny	TELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Lady Cabrera	TELEPHONE: (559) 513-9832
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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