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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 247206921
Report Date: 06/23/2021
Date Signed: 06/23/2021 03:41:37 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2021 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20210519140138
FACILITY NAME:PACIFICA SENIOR LIVING MERCEDFACILITY NUMBER:
247206921
ADMINISTRATOR:TYLER WILDSFACILITY TYPE:
740
ADDRESS:3420 R STTELEPHONE:
(209) 580-6124
CITY:MERCEDSTATE: CAZIP CODE:
95348
CAPACITY:93CENSUS: 70DATE:
06/23/2021
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Tyler Wilds, AdministratorTIME COMPLETED:
10:25 AM
ALLEGATION(S):
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9
Facility did not obtain a medical assessment signed by a physician prior to resident's acceptance.
Facility did not ensure that a current record is maintained for resident.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lady Cabrera conducted the subsequent complaint visit. LPA spoke with Administrator Tyler Wilds and delivered investigation findings regarding the above allegations.

This agency has investigated the complaint alleging the above allegations. The Department conducted interviews, and reviewed records. On 04/27/2021, Resident's (R1) Physician’s Report was completed prior to being admitted to the facility on 04/29/2021. Per Physician’s Report, it indicates R1’s Primary and secondary diagnosis, R1’s physical health status, mental condition, capacity for self-care, and ambulatory status. Based on the Physician’s Report and Resident’s Assessment dated 04/28/2021, it determines the level of care and current records for R1. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Exit Interview was conducted. Administrator was informed that as a COVID-19 precautionary measure, this report will be emailed.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 650-7923
LICENSING EVALUATOR NAME: Lady CabreraTELEPHONE: (559) 243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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