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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 274400175
Report Date: 11/24/2025
Date Signed: 12/03/2025 09:15:10 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator Darnella Barnes
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251104081505
FACILITY NAME:HARTNELL COLLEGE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
274400175
ADMINISTRATOR:ELIZABETH REEVES-FORTNEYFACILITY TYPE:
850
ADDRESS:156 HOMESTEAD AVENUETELEPHONE:
(831) 755-6945
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:60CENSUS: 0DATE:
11/24/2025
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Denise NoelTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Day care child sustained injury due to staff neglect
INVESTIGATION FINDINGS:
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On November 24, 2025, Licensing Program Analyst Darnella Barnes conducted an unannounced complaint visit to deliver investigation findings regarding the allegation that a day care child sustained an injury due to staff neglect. Director Denise Noel was informed of the visit’s purpose and granted access to the facility. Present during the visit were Director, 13 staff and 40 children.

LPA toured the inside and outside of the facility. The environment appeared safe. The rooms were clean and organized, and the outdoor area was well-maintained. The children seemed comfortable and engaged in activities.

It was alleged that a child was biten by another child due to lack of supervision.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 07-CC-20251104081505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: HARTNELL COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 274400175
VISIT DATE: 11/24/2025
NARRATIVE
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Interviews with staff indicated that the Head Teacher became aware of the incident only after it had occurred. The Head Teacher reported that she checked the injury, cleaned the area, and completed an incident report, which the parent signed at pickup. The Head Teacher stated she did not witness the bite. Four other staff members were present at the time of the incident. None of them saw how the bite occurred, nor did any have direct knowledge of who had bitten the child. Staff reported they were informed of the incident later during a group discussion.

No staff member observed how the child sustained the bite or could explain the events leading to the injury, and visual observation of the child was not maintained at the time of the incident

The allegation that a day care child sustained an injury due to staff neglect was found to be substantiated.

Based on LPA’s observations, record reviews, and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

During today’s inspection, a Type B deficiency is issued on attached LIC 909D

A notice of site visit was given and must remain posted for 30 days. Appeals rights provided.

Exit interview conducted and report was reviewed with Director Denise Noel.


-----END OF REPORT -----
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 07-CC-20251104081505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: HARTNELL COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 274400175
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/02/2025
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision 101229 (a) The licensee shall provide care and supervision … meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher … Supervision shall include visual observation. This requirement was not met as evidenced by:
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Director will provide a statement detailing what steps were taken to address the incident and ensure children are visually supervised at all times.AND Director will outline how the facility will prevent similar incidents, including any staff training, supervision changes, or procedures put in place. and provide to LPA
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On 10/20/25, while at the facility, a child was bitten by another child. No staff member observed how the child sustained the bite or could explain the events leading to the injury, and visual observation of the child was not maintained at the time of the incident.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator Darnella Barnes
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251104081505

FACILITY NAME:HARTNELL COLLEGE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
274400175
ADMINISTRATOR:ELIZABETH REEVES-FORTNEYFACILITY TYPE:
850
ADDRESS:156 HOMESTEAD AVENUETELEPHONE:
(831) 755-6945
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:60CENSUS: 0DATE:
11/24/2025
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Denise NoelTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff did not prevent day care child from hitting another child
INVESTIGATION FINDINGS:
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On October 30, 2025, Licensing Program Analyst (LPA) Darnella Barnes conducted an unannounced compliant investigation and met with Director Denise Noel.

It was alleged that a child was hit by another child and sustained an injury while in care.

All staff members stated they did not witness any incident where child (C2) hit child(C1). They also reported that the child(C2) accused of hitting did not have a history of aggressive behavior. In interviews, the child(C1) stated that child (C2) had hit him and that an aide had applied the bandage, but also indicated that he did not tell any teacher about the incident and returned to playing afterward.


-----CONTINUED NEXT PAGE -----
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 07-CC-20251104081505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: HARTNELL COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 274400175
VISIT DATE: 11/24/2025
NARRATIVE
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No evidence was found to explain how the bruise occurred, and no witnesses observed the alleged incident. Additionally, there was no independent evidence to support the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED

No deficiency issued during today's inspection.

A notice of site visit was given and must remain posted for 30 days. Appeals rights provided.

Exit interview conducted and report was reviewed with the Director Denise Noel


-----END OF REPORT ----.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5