274400484-7-9-2026-07-CC-AHAR-DWGTT9-20260730150020

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 274400484
Report Date: 07/09/2026
Date Signed: 07/09/2026 01:16:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2026 and conducted by Evaluator Andy Yang

COMPLAINT CONTROL NUMBER: 07-CC-20260605121833

FACILITY NAME:	MARINA CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	274400484
ADMINISTRATOR:	SHARON VALENCIA		FACILITY TYPE:	850
ADDRESS:	3066 LAKE DRIVE		TELEPHONE:	(831) 384-0255
CITY:	MARINA	STATE: CA	ZIP CODE:	93933
CAPACITY:	155	CENSUS: 33	DATE:	07/09/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Sharon Valencia		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Personal Rights - Staff handled day care children in a rough manner
Personal Rights - Staff yell at day care children
Personal Rights - Staff engage in verbal altercations in front of day care children
Other - Staff are not following diapering changing procedures
Other - Staff did not ensure they had emergency/first aid kits

INVESTIGATION FINDINGS:

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On 7/09/2026, Licensing Program Analyst (LPA) Andy Yang conducted an unannounced complaint investigation. LPA met with Director, Sharon Valencia to deliver the complaint allegations listed above. Present for today’s investigation were Director, (7) staff, and (33) children. LPA toured the indoor areas of the facilities.

During the investigation, LPA interviewed Director, coordinator, staff and parents. LPA interacted with children, conducted observations, and reviewed records received.

First allegation stated that staff handled day care children in a rough manner. It was reported that Staff S1 had pushed a child and dragged a child by their clothing. Based on the result of the investigation there was not preponderance of evidence to indicate S1 had mishandled children in care.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Andy Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260605121833

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: MARINA CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 274400484
	VISIT DATE: 07/09/2026

NARRATIVE

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Second allegation stated that staff yelled at children in care. It was reported that children have been yelled at by staff. Based on the result of the investigation, there was no indication that staff have yelled at children in care that may have violated the personal rights of children.

Third allegation stated that staff engage in verbal altercation in front of day care children. It was reported that S1 frequently yells at staff in front of children. Based on the result of the investigation, there was no preponderance of evidence indicating of S1 engaging in verbal altercation in front of children.

Forth allegation stated that staff are not following diaper changing procedures. It was reported that diaper changing protocols are not consistently followed. Based interviews and observation, facility has processes in place for diaper changing protocols and documenting each child's diaper checks. LPA observed staff properly disposing diapers during a changing process and properly sanitizing the changing tables. Diaper procedures is located on the wall near the diaper changing table. Based on the result of the investigation, there was no indication that staff are not following diaper changing procedures.

Last allegation stated that staff did not ensure emergency/first aid kits. It was reported that emergency kits are missing from the classrooms. Based on interviews and observation, each classroom has a dedicated area for the first aid kits. LPA observed that each classrooms have first aid kits available. As a result of the investigation there was no indication that the emergency/first aid kits were missing from the classrooms.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiency issued for this allegation. Appeal Rights provided.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Sharon Valencia.

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Andy Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026

LIC9099 (FAS) - (06/04)

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