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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 274403544
Report Date: 04/08/2026
Date Signed: 04/08/2026 02:07:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2026 and conducted by Evaluator Darnella Barnes
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260323145035
FACILITY NAME:TEDDY BEAR PRESCHOOLFACILITY NUMBER:
274403544
ADMINISTRATOR:SPECIAL LOPEZFACILITY TYPE:
850
ADDRESS:1291 FOURTH STREETTELEPHONE:
(831) 643-2273
CITY:MONTEREYSTATE: CAZIP CODE:
93940
CAPACITY:44CENSUS: 32DATE:
04/08/2026
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Special LopezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Lack of supervision resulting in child biting other children
INVESTIGATION FINDINGS:
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On April 8, 2026, Licensing Program Analyst (LPA) Darnella Barnes conducted an unannounced visit to deliver findings for the above allegation. The purpose of the visit was explained to Site Supervisor Special Lopez, who granted access.

At the time of the visit, Site Supervisor, five staff, and thirty two children were present. LPA toured the interior and exterior areas of the facility.

Reporting Party stated lack of supervision resulted in C1 biting other children. Staff stated C1 engaged in biting, hitting, and pinching and required close supervision. Staff stated C1 moved quickly, did not remain seated, and required repeated redirection, including hand holding or being carried. Staff stated that when incidents occurred, staff observed the behavior and responded at the time of occurrence to intervene.

-----CONTINUED NEXT PAGE ----
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20260323145035
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: TEDDY BEAR PRESCHOOL
FACILITY NUMBER: 274403544
VISIT DATE: 04/08/2026
NARRATIVE
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LPA reviewed documentation, which included records of biting incidents. Two incidents of biting were reported as having been witnessed by staff; however, there were no other statements or video evidence to show what happened at the time of those incidents.

Based on interviews conducted, observations made, and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.


----END OF REPORT ------
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4