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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 274415297
Report Date: 05/24/2024
Date Signed: 05/24/2024 10:43:06 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2024 and conducted by Evaluator Melvin S Matos
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20240304101541
FACILITY NAME:RYAN RANCH CHILDREN'S CENTER (PRE-SCHOOL)FACILITY NUMBER:
274415297
ADMINISTRATOR:LORETTA EHRHARTFACILITY TYPE:
850
ADDRESS:2 JUSTIN COURTTELEPHONE:
(831) 647-9556
CITY:MONTEREYSTATE: CAZIP CODE:
93940
CAPACITY:104CENSUS: 69DATE:
05/24/2024
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Loretta EhrhartTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff hit child in care

Not enough facility staff in the afternoon
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Mel Matos and Andrea Cruz met with Loretta Ehrhart, Licensee representative/Director, for an unannounced follow up complaint investigation. Purpose of today's follow up complaint investigation: deliver investigation findings. The investigation of the complaint allegations listed above was conducted by LPA Matos. Based on interviews, record reviews, observations, and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.
A Notice of Site Visit was provided to Loretta Ehrhart, Licensee representative/director, and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Melvin S Matos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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