274450019-6-4-2026-07-CC-SCES-DX6P9U-20260821110744

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 274450019
Report Date: 06/04/2026
Date Signed: 06/04/2026 03:31:11 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2026 and conducted by Evaluator Deanna Villagrana

COMPLAINT CONTROL NUMBER: 07-CC-20260603140920

FACILITY NAME:	RAMIREZ, OLGA		FACILITY NUMBER:	274450019
ADMINISTRATOR:	OLGA RAMIREZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(831) 761-3248
CITY:	ROYAL OAKS	STATE: CA	ZIP CODE:	95076
CAPACITY:	14	CENSUS: 10	DATE:	06/04/2026
		UNANNOUNCED	TIME BEGAN:	11:35 AM
MET WITH:	Olga Ramirez		TIME COMPLETED:	02:48 PM

ALLEGATION(S):

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INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Deanna Villagrana and Dian DeLeon met with licensee Olga Ramirez for an unannounced complaint visit. LPAs explained the nature of the visit. Present were licensee, licensee's assistant, adult renter, 14 year old son and 10 day care children including two infants.

Based on record review, interviews, and licensee self admitted to caring for 16 children, the preponderance of evidence standard has been met, therefore the above allegation was found to be SUBSTANTIATED. California Code of Regulations, are being cited on attached LIC9099D. Licensee admitted on Monday 06/01/2026, she cared for 10 children from her day care including eight preschool and two infants and six children from her daughters daycare including five preschool children and one infan. Licensee was operating out of ratio/capacity.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Susy Cervantes
LICENSING EVALUATOR NAME: Deanna Villagrana
LICENSING EVALUATOR SIGNATURE:	DATE: 06/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 07-CC-20260603140920

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: RAMIREZ, OLGA	FACILITY NUMBER: 274450019
	VISIT DATE: 06/04/2026

NARRATIVE

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The following type A deficiency was cited on the attached page (809-D). Licensee was informed that failure to correct the deficiency by the specified Plan of Correction (POC) Due Date may result in assessment of civil penalties in the amount of $100 per day per violation until the correction is made.

LPAs Deanna Villagrana and Diana De Leon informed licensee Olga Ramirez that this report dated 06/04/2026 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPAs Deanna Villagrana and Diana De Leon informed the licensee Olga Ramirez to provide a copy of this licensing report dated 06/04/2026 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Olga Ramirez

A notice of site visit was given to Olga Ramirez and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Appeal rights were provided.

SUPERVISORS NAME: Susy Cervantes
LICENSING EVALUATOR NAME: Deanna Villagrana
LICENSING EVALUATOR SIGNATURE:	DATE: 06/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 07-CC-20260603140920

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: RAMIREZ, OLGA	FACILITY NUMBER: 274450019
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/04/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/05/2026 Section Cited CCR 102416.5(f)	1 2 3 4 5 6 7	This requirement was not met as evidenced by Licensee admitted on Monday 06/01/2026, she cared for 10 children from her day care including eight preschool and two infants and six children from her daughters daycare including five preschool children and one infant. This poses an immediate risk to the Health, Safety or Personal Rights to children in care.	1 2 3 4 5 6 7	Licensee will submit a statement stating she understands regulation to CCLD by POC date.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Susy Cervantes
LICENSING EVALUATOR NAME: Deanna Villagrana
LICENSING EVALUATOR SIGNATURE:	DATE: 06/04/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2026

LIC9099 (FAS) - (06/04)

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