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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 274450228
Report Date: 12/14/2022
Date Signed: 12/14/2022 12:37:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2022 and conducted by Evaluator Samantha Yip
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20221208144158
FACILITY NAME:GREAT BEGINNINGSFACILITY NUMBER:
274450228
ADMINISTRATOR:ELVIA ZAMORAFACILITY TYPE:
850
ADDRESS:52 SOLEDAD DRIVETELEPHONE:
(831) 647-0551
CITY:MONTEREYSTATE: CAZIP CODE:
93940
CAPACITY:57CENSUS: 43DATE:
12/14/2022
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Andrea Scott and Jillian AndradeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Garden fence in the area where children play is in disrepair
INVESTIGATION FINDINGS:
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Regional Manager (RM) Tony Studebaker and Licensing Program Analyst (LPA) Samantha Yip conducted an unannounced complaint investigation. RM and LPA met with Director Jillian Andrade and explained the reason for the inspection. Licensee Andrea Scott arrived shortly after. Present during today's inspection were 43 children and nine (9) staff.

During today's inspection, RM and LPA inspected the garden fence. There is a rope that is weaved between the gap of the metal fence. The rope does have gaps in-between, where a child could go through and be a safety risk to
---------------continues on 9099 dated 12/14/2022 page 2-----------------------------
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20221208144158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: GREAT BEGINNINGS
FACILITY NUMBER: 274450228
VISIT DATE: 12/14/2022
NARRATIVE
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------------------continuation of 9099 dated 12/14/2022 page 1----------------------

children in care. There is also a wooden portion of the fence that is supported by two wooden poles, which could be a tripping hazard to children in care. There is a white perimeter fence that is falling and in despair. As a result of this investigation, the allegation listed on the 9099 dated 12/14/2022 page 1 is found to be SUBSTANTIATED, meaning the preponderance of the evidence standard has been met.


Licensee advised that they have not used the garden in seven (7) months. However, Licensee stated effective immediately the center will not use the garden area until all repairs are completed.

As a result of this investigation, a Type B citation was issued. Exit interview conducted and report was reviewed with Licensee Andrea Scott. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 07-CC-20221208144158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: GREAT BEGINNINGS
FACILITY NUMBER: 274450228
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/14/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/21/2022
Section Cited
CCR
101238(a)
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Buildings and Grounds. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement is not met as evident by:
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By 12/21/2022, Licensee stated that she will submit a written statement that outlines plans for repair including the timeframe.
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Based on observation, there is a rope that is weaved between the gap in the metal fence, where children can go between and be a potential safety risk to children. There is a also a wooden fence that is propped by wooden poles. There is a white perimeter fence that is falling and in despair. This poses a potential health and safety risk to children in care.
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Licensee stated that the center has not used the garden in the past seven (7) months. Licensee stated that effective immediately the center will not use garden until all repairs have been completed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3