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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275201799
Report Date: 06/21/2024
Date Signed: 06/25/2024 08:55:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Sarah Hurt
COMPLAINT CONTROL NUMBER: 24-AS-20240613120750
FACILITY NAME:SOCIAL VOCATIONAL SERVICES,SALINAS #2FACILITY NUMBER:
275201799
ADMINISTRATOR:ELISABETH MARTINFACILITY TYPE:
775
ADDRESS:335 ABBOTT STREETTELEPHONE:
(831) 245-0311
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:90CENSUS: 51DATE:
06/21/2024
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Program Director, Elizabeth NolascoTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff do not ensure facility vehicle is in good condition to transport clients
Staff do not ensure facility restrooms are in good clean condition
INVESTIGATION FINDINGS:
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On 6/21/2024 Licensing Program Analyst (LPA) Sarah Hurt arrived at the facility unannounced to conduct an investigation regarding the allegation(s) listed above. LPA Hurt met with Program Director Elisabeth Nolasco, and explained the purpose of todays visit.
Regarding the allegation Staff do not ensure facility vehicle is in good condition to transport clients. LPA Hurt observed several of the facilities older vehicle's seat upholstery to be torn with some wiring sticking out. LPA Hurt reviewed a flyer sent out from the facility seeking "professional & reliable vehicle service providers to maintain our fleet." LPA Hurt reviewed photos sent to an upholstery company requesting a quote to replace the facility vehicles ripped upholstery. Facility Program Director stated they are currently in the process of repairing the facility vehicles ripped upholstery, and it will be completed one by one starting Monday June 24, 2024. The facility is ensuring the vehicles are in good condition as they are in the process of repairing. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20240613120750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: SOCIAL VOCATIONAL SERVICES,SALINAS #2
FACILITY NUMBER: 275201799
VISIT DATE: 06/21/2024
NARRATIVE
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Continued...




Regarding the allegation Staff do not ensure facility restrooms are in good clean condition. During the visit LPA Hurt observed the facility restrooms to be clean. LPA Hurt interviewed facility staff who stated the restrooms are never really dirty and if they are they will assist in cleaning them. The facility does have a cleaning service that cleans the restrooms nightly. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.


No Deficiencies Cited Per Title 22 Regulations.

Exit interview conducted with Program Director Elizabeth Nolasco, and a copy of this report provided.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2