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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202077
Report Date: 09/26/2023
Date Signed: 09/27/2023 09:06:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2023 and conducted by Evaluator Brianna Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20230601160159
FACILITY NAME:SVS MARINA ADULT DAY PROGRAMFACILITY NUMBER:
275202077
ADMINISTRATOR:RITA FAATUAIFACILITY TYPE:
775
ADDRESS:330 RESERVATION RD. STE. DTELEPHONE:
(831) 582-2961
CITY:MARINASTATE: CAZIP CODE:
93933
CAPACITY:60CENSUS: 34DATE:
09/26/2023
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Administrator- RITA FAATUAITIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Staff engage in sexual interactions while clients are in care
Staff smokes marijuana at the facility with client in care
Staff hit clients in care
Staff is under the influence while transporting clients in care
Staff do not provide proper supervision to clients in care
Staff speak inappropriately to clients in care
Staff do not have proper training
INVESTIGATION FINDINGS:
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On 9/26/23 at 10:05 a.m. Licensing Program Analyst B. Miranda arrived at the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Administrator (AD) RITA FAATUAI was contacted.

1. The Department investigated the allegation: Staff engage in sexual interactions while clients are in care. LPA conducted interviews with staff and clients. Statement provided stated there have been inapproprate relationships or interactions among staff at the facility.


2. The Department investigated the allegation: Staff smokes marijuana at the facility with client in care. Staff and clients were interviewed. There were no statements made indicating the above allegation has happened.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Brianna Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20230601160159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: SVS MARINA ADULT DAY PROGRAM
FACILITY NUMBER: 275202077
VISIT DATE: 09/26/2023
NARRATIVE
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3. The Department investigated the allegation: Staff hit clients in care. LPA interviewed staff and clients who did not state the allegation to be true.

4. The Department investigated the allegation: Staff is under the influence while transporting clients in care. LPA interviewed staff and clients who did not state the allegation to be true.

5. The Department investigated the allegation: Staff do not provide proper supervision to clients in care. LPA interviewed staff and clients who did not state the allegation to be true.


6. The Department investigated the allegation: Staff speak inappropriately to clients in care. LPA interviewed staff and clients which did not state the allegation to be true.

7. The Department investigated the allegation: Staff do not have proper training. LPA interviewed staff and clients which did not state the allegation to be true.

Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.





Exit interview was conducted and a copy of this report LIC9099 was printed and given to administrator RITA FAATUAI
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Brianna Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2