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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202200
Report Date: 07/26/2024
Date Signed: 09/23/2024 02:38:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2024 and conducted by Evaluator Sarah Hurt
COMPLAINT CONTROL NUMBER: 24-AS-20240603084223
FACILITY NAME:NEW HORIZON #2FACILITY NUMBER:
275202200
ADMINISTRATOR:JOSE MARI VITANFACILITY TYPE:
735
ADDRESS:73 PALOMA AVE.TELEPHONE:
(831) 758-2139
CITY:SALINASSTATE: CAZIP CODE:
93905
CAPACITY:25CENSUS: 21DATE:
07/26/2024
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Administrator Jose Vitan IIITIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not prevent clients from interfering with client's sleep
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility to investigate a complaint on the allegations above. LPA met with facility Administrator Jose Vitan, and explained the purpose of today's visit.
Regarding the allegation Staff do not prevent clients from interfering with client's sleep. Administrator stated Resident 1 was having repeated outburts towards facility staff because they were refusing their medications to treat their condition. Staff attempted to re direct Resident 1 when he would have outburts/behaviors. Facility Administrator stated they have been working with Resident 1's social worker to resolve behavioral outburts. Reporting Party stated things at the facility are peaceful now, and it was all a misunderstanding. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficincies cited Per 22 Regulations. Exit interview conducted with Administrator Jose Vitan , and a copy of this report left at the facility.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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