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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202358
Report Date: 03/07/2024
Date Signed: 03/08/2024 04:09:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2024 and conducted by Evaluator David Ayers
COMPLAINT CONTROL NUMBER: 24-AS-20240207083257
FACILITY NAME:IVY PARK AT MONTEREYFACILITY NUMBER:
275202358
ADMINISTRATOR:SHEARER, KELLIE DFACILITY TYPE:
740
ADDRESS:1110 CASS STTELEPHONE:
(949) 744-5200
CITY:MONTEREYSTATE: CAZIP CODE:
93940
CAPACITY:112CENSUS: 107DATE:
03/07/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Kellie Shearer - Executive DirectorTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
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9
Staff did not implement a proper emergency disaster plan
INVESTIGATION FINDINGS:
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2
3
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5
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9
10
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13
On 3/7/2024, Licensng Program Analyst(LPA) D. Ayers arrived unannounced to deliver complaint findings. LPA met with Executive Director Kellie Shearer and Resident Care Coordinator Karina Ramirez and announced the purpose of the inspection. During the inspection, LPA toured the facility, conducted staff and resident interviews, and reviewed records.
Allegation: Staff did not implement a proper emergency disaster plan

Based off of records review, facility emergency disaster plan meets regulatory requirements. During a power outage on the evening of 2/3/2024 and early morning hours of 2/4/2024, the facility generator failed, leaving the facility without emergency lighting. Flashlights and lanterns were provided to staff and residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director, and a copy of the report was provided via email.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8889
LICENSING EVALUATOR NAME: David AyersTELEPHONE: 559-498-4163
LICENSING EVALUATOR SIGNATURE:

DATE: 03/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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