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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202569
Report Date: 01/30/2023
Date Signed: 02/08/2023 02:12:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/25/2023 and conducted by Evaluator Sarah Hurt
COMPLAINT CONTROL NUMBER: 24-AS-20230125133711
FACILITY NAME:MADONNA GARDENSFACILITY NUMBER:
275202569
ADMINISTRATOR:PATRICIA KINGFACILITY TYPE:
740
ADDRESS:1335 BYRON DRTELEPHONE:
(831) 758-0931
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:88CENSUS: 48DATE:
01/30/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Executive Director, Tyler Barnes TIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Residents are being put to bed too early
Residents are eating dinner too early
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to open a complaint investigation. LPA Hurt met with facility Executive Director Tyler Barnes and explained the purpose of today's visit.

Regarding the allegation residents are being put to bed too early. Based on interviews conducted the residents are not being to bed too early. LPA Hurt interviewed five facility staff who all stated the residents are not being put to bed at any specific time. Staff 1 stated after dinner around 6pm residents are directed to the common area for television or movie time, and some residents stay in there until past 8pm. Staff 2 stated she does medication pass at 8pm, during that time she will see residents awake watching television or reading a book in the common areas. Staff 3 stated the residents are allowed to stay awake as late as they want and staff is not being directed to put any residents to bed at a specific time. Therefore, this allegation is UNSUBSTANTIATED. A finding that an allegation is Unsubstantiated means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Continued on 9099C ...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sarah HurtTELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20230125133711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: MADONNA GARDENS
FACILITY NUMBER: 275202569
VISIT DATE: 01/30/2023
NARRATIVE
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..Continued from 9099


Regarding the allegation Residents are eating dinner too early. Based on LPA interviews the facility residents are not eating dinner too early. LPA Hurt interviewed five facility memory care staff who all stated the policy is for residents to have dinner at 5 p.m. and breakfast is between 7 a.m. and 8 a.m., no more than 15 hours elapsing between the third and first meals of the day. Therefore, this allegation is UNSUBSTANTIATED. A finding that an allegation is Unsubstantiated means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No Deficiencies cited today per Title 22 Regulations.

Exit interview conducted with Executive Director Tyler Barnes, and a copy of this report left at the facility.
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sarah HurtTELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2