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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202734
Report Date: 04/13/2022
Date Signed: 04/13/2022 01:58:54 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2022 and conducted by Evaluator Lady Cabrera
COMPLAINT CONTROL NUMBER: 24-AS-20220408092608
FACILITY NAME:IVY PARK AT SALINASFACILITY NUMBER:
275202734
ADMINISTRATOR:AMY SAULNIERFACILITY TYPE:
740
ADDRESS:1320 PADRE DRIVETELEPHONE:
(831) 754-5532
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:185CENSUS: 143DATE:
04/13/2022
UNANNOUNCEDTIME BEGAN:
11:35 AM
MET WITH:Amy Sauliner, AdministratorTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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A resident was asked to pay for an internet wifi while other residents are getting it for free.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) L. Cabrera conducted the complaint investigation visit to the facility.
During the course of this investigation LPA reviewed facility file relevant to the complaint investigation. It was determined that the above allegation: A resident was asked to pay for an internet Wi-Fi while other residents are getting it for free is UNFOUNDED.

Per interviews and records, the facility provides internet service available to all residents in the common area such as the dining room, main lobby, library and computer/card room. The router signals strength will vary during peak times and the facility’s resident capacity, which some residents will have Wi-Fi coverage in their room. Some residents will independently purchase internet service in order to have Wi-Fi in their private room. Per R1’s Admission Agreement, facility will provide water, electricity, heat, air conditioning, and basic cable television at its expense. Residents will be responsible for telephone installation and service and cable television fees beyond basic service.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 650-7923
LICENSING EVALUATOR NAME: Lady CabreraTELEPHONE: (559) 243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20220408092608
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: IVY PARK AT SALINAS
FACILITY NUMBER: 275202734
VISIT DATE: 04/13/2022
NARRATIVE
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This agency has investigated the complaint alleging (A resident was asked to pay for an internet Wi-Fi while other residents are getting it for free). We have found that the complaint was unfounded, therefore we have dismissed the complaint.

An exit interview was conducted, and Administrator was provided with a copy of this report.
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 650-7923
LICENSING EVALUATOR NAME: Lady CabreraTELEPHONE: (559) 243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2