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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202849
Report Date: 12/14/2023
Date Signed: 12/19/2023 12:30:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2023 and conducted by Evaluator Sarah Hurt
COMPLAINT CONTROL NUMBER: 24-AS-20230818095543
FACILITY NAME:IVY PARK AT SALINASFACILITY NUMBER:
275202849
ADMINISTRATOR:POST, SARAFACILITY TYPE:
740
ADDRESS:1320 PADRE DRIVETELEPHONE:
(831) 754-5532
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:185CENSUS: 174DATE:
12/14/2023
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Administrator, Sara PostTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Facility did not seek medical attention in a timely manner.
Facility did not provide adequate supervision resulting in resident eloping from the facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on the above allegations. LPA met with facility staff Administrator, Sara Post and explained the purpose of today's visit.

Regarding the allegation Facility did not seek medical attention in a timely manner. Resident 1 fell on their bathroom floor on 08/03/2023 at approximately 04:30 a.m. Resident 1 told facility staff they were haivng pain in their legs which caused them to lose balance and fall. Resident 1 was assesed and given medication for pain at the facility. Resident 1 was taken to the hospital at approximately 12:40 p.m., and was diagnosed with a fractured femur. Based on records reviewed, and interviews which were conducted , the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED



Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sarah HurtTELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 24-AS-20230818095543
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: IVY PARK AT SALINAS
FACILITY NUMBER: 275202849
VISIT DATE: 12/14/2023
NARRATIVE
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Continued..


Regarding the allegation Facility did not provide adequate supervision resulting in resident eloping from the facility. Resident 1 eloped from the facility on 06/30/2023. Facility staff heard the Memory Care area door alarm alert and went to look out the door but did not see any residents outside. Facility staff cleared the alarm. Resident 1 was did leave the facility and was already around the corner out of site, and was eventually recovered down the street. Based on records reviewed, and interviews which were conducted , the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED

The following Deficiencies are being cited Per Title 22 Regulations. Exit interview conducted with Administrator, Sarah Post and a copy of this report along with appeals rights provided.
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sarah HurtTELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 24-AS-20230818095543
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: IVY PARK AT SALINAS
FACILITY NUMBER: 275202849
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/14/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/15/2023
Section Cited
CCR
87465(a)
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87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The following requirement has not been met as evidenced by:
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Administrator will conduct training with facility staff on timely medical care, and submit proof to LPA by POC date of 12/14/23
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Resident 1 was not provided timely medical care as she was provided medical attention 8 hours after the initial fall on 08/03/2023 which poses an immediate health, safety, or personal rights risk to residents in care.
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Type A
12/15/2023
Section Cited
CCR
87705(a)(A)(6)
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87705 Care of Persons with Dementia(a)This section applies to licensees who accept or retain residents diagnosed by a physician to have dementia. Mild cognitive impairment, as defined in Section 87101(m), is not considered to be dementia(A)Facility staff shall attempt to redirect any unaccompanied resident(s) leaving the facility.(6)Locked exterior doors or perimeter fences with locked gates shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents. The following requirement has not been met as evidenced by:
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Administrator will conduct training with facility staff on facility elopemenet policies and procedures, conduct elopement training drills, and submit proof to LPA by POC date of 12/15/23
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Resident 1 eloped from the facility on 06/30/2023 which poses an immediate health, safety, or personal rights risk to residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sarah HurtTELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3