283008570-3-12-2025-01-CC-LLEI-DEUQUJ-20250317122845

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 283008570
Report Date: 03/12/2025
Date Signed: 03/12/2025 02:44:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/31/2024 and conducted by Evaluator Melinda Mohr

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20241231143737

FACILITY NAME:	HOPP, TIFFANY FCCH		FACILITY NUMBER:	283008570
ADMINISTRATOR:	HOPP, TIFFANY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 363-4319
CITY:	NAPA	STATE: CA	ZIP CODE:	94558
CAPACITY:	14	CENSUS: 11	DATE:	03/12/2025
		UNANNOUNCED	TIME BEGAN:	02:06 PM
MET WITH:	Tiffany Hopp		TIME COMPLETED:	02:55 PM

ALLEGATION(S):

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Facility is in disrepair

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mindy Mohr made an unannounced complaint investigation visit today, and met with Licensee, Tiffany Hopp (L1) for the purpose of delivering findings of the above allegation. LPA Mohr previously met with Tiffany Hopp on 01/09/2025 to open the complaint. A subsequent visit was made on 02/11/2025 to further investigate the complaint.
During the course of the investigation, LPA Mohr conducted interviews and received documents for review. From 01/09/2025 through 03/04/2025, interviews were conducted with Licensee (L1), two parents (P1 & P2) and attempted parent interviews.
(Continued on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20241231143737

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: HOPP, TIFFANY FCCH	FACILITY NUMBER: 283008570
	VISIT DATE: 03/12/2025

NARRATIVE

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Licensee denied the allegation stating that her home is not in disrepair. L1 stated that there were repairs that needed to be completed, but children were not in care during the time repairs were being done. L1 further stated the specific area was made inaccessible to the children. L1 also stated they are an outdoor program and spend most of their time in the outdoor classroom, which all parents are aware of. L1 also stated sometimes outdoor areas could look as if they are in disrepair, when they are not. In addition, L1 stated the children do take naps inside in the on-limits area of the home. Parent interviews (P1 & P2) both stated they have never felt the facility was in disrepair. P2 further stated when work was being done on the house, L1 notified all parents and made sure the children did not go in the area where the work was being done. P1 stated they have seen car parts and tools on the side of the house, but further stated children do not have access to that area. Both P1 & P2 stated they do not have any concerns about the facility. On 01/09/2025 LPA observed an area on the side of the home that appeared to be an outdoor workshop. The area was not made inaccessible, however there were not children in care. L1 stated the area was accessible as the work on the home was being completed at that time, and she was not currently open and caring for children. On 02/11/2025 the same area observed on 01/09/2025 was closed off, including a lock on the gate which made that side of the home off-limits and inaccessible to children in care. In addition, LPA observed the outdoor classroom which is a large covered patio which includes an outdoor kitchen area.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Licensee, Tiffany Hopp. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025

LIC9099 (FAS) - (06/04)

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