283009161-1-7-2026-01-CC-MMOR-DQCJWV-20260115062522

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 283009161
Report Date: 01/07/2026
Date Signed: 01/07/2026 02:48:54 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2025 and conducted by Evaluator Jennifer Patel

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20251016081801

FACILITY NAME:	LE PETIT ELEPHANT PRESCHOOL		FACILITY NUMBER:	283009161
ADMINISTRATOR:	PAL PINTACSI, MILLI		FACILITY TYPE:	850
ADDRESS:	2645 LAUREL STREET		TELEPHONE:	(707) 690-8797
CITY:	NAPA	STATE: CA	ZIP CODE:	94558
CAPACITY:	84	CENSUS: 46	DATE:	01/07/2026
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Milli Pintacsi		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Facility is operating out of ratio
Licensee does not provide sufficient amount of toys and equipment in good condition

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Jen Patel and Selena Mariani conducted an unannounced complaint investigation visit to the facility and met with the Director, Milli Pintacsi (D1) for the purpose of delivering findings related to the above allegations. LPAs previously met with D1 on 10/22/25 and the Assistant Director, Adrean Takemoto (AD1) on 11/6/25. From 10/22/25 to 11/06/2025, interviews were conducted with D1, AD1, and 10 adults (A1-A7, A9-A11). During the course of the investigation, LPAs gathered information, received statements, and made observations of the facility and its equipment. Additional adult interviews were attempted.

Six adults (A2-A3, A5-A7, A9) confirmed that the facility operates out of ratio. Interviews revealed the facility operates out of ratio daily; specifically, when staff are on break, need to use the restroom, out sick and/or on vacation, as well as when staff are required to leave classrooms or outdoor play areas to assist children with toileting needs. It was further revealed that the facility operates out of ratio during end-of-day transitions as staff depart for the day.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jennifer Patel
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20251016081801

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE PETIT ELEPHANT PRESCHOOL	FACILITY NUMBER: 283009161
	VISIT DATE: 01/07/2026

NARRATIVE

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Six adults (A2-A3, A5-A7, A9) stated the facility does not provide a sufficient amount of toys and toys/ equipment are not consistently maintained or not in good condition. In addition, adult interviews revealed children frequently argue over toys due to limited availability, specifically in the outdoor play yard, and popular items such as dump trucks, ride-on toys, and outdoor kitchen materials are often broken, missing, and not replaced. Furthermore, adult interviews revealed requests for new, or replacement toys are communicated to the director but the requests are not addressed promptly.

During the site visit on 11/06/2025 LPAs observed toys and equipment available to children that were rusted, in disrepair, and contained sharp edges, posing a potential safety hazard. Specifically, LPAs observed the outdoor play yard to include two sections, which are separated by a fence. LPAs observed the following toys and equipment available to children in the front section of the play yard; 7 metal dump trucks, 5 plastic trucks, one outdoor play kitchen with 2 plastic spoons / scoops, 9 various sized metal bowls, 3 metal / plastic strainers, and 3 rusted misshaped pie tins, 2 ride-in cars, 9 tricycles, two child sized picnic tables, wooden stair structure with a child sized play table, 2 sensory tables empty, 1 merry go round with 5 tricycles attached, 4 plastic seats with a steering wheel attached, 3 basketball hoops, 2 see-saws, 1 log cabin and 6 chairs that were stacked. At approximately 3:17 pm to 3:38 pm, LPAs observed 37 children enter the front section of the outdoor play yard. The children stayed in this area to play while LPAs were present. These observations corroborate statements from adult interviews.

Based on the investigation, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated. The following violations of the California Code of Regulations, Title 22; Division 12: see LIC 9099D.

This report was reviewed and discussed with the facility’s representative, Milli Pintacsi. Appeal rights were provided. A Notice of Site Visit shall be posted for 30 days from today’s visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jennifer Patel
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 01-CC-20251016081801

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE PETIT ELEPHANT PRESCHOOL	FACILITY NUMBER: 283009161
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/07/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed Type B 01/23/2026 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This was not met as evidenced by:	1 2 3 4 5 6 7	D1 stated she disagrees. The classes combine while outside so teachers are combined in ratio. One teacher is resposible with the headcount roster, rotating approximately every 30 minutes and actively counts and records ratio.
	8 9 10 11 12 13 14	Based on statements provided by adult interviews revealed the facility operates out of ratio daily, when staff are on break, using restroom, off work, and when assisting children with toileting needs. This poses/posed a potential health, safety and/or personal rights risk(s) to children in care.	8 9 10 11 12 13 14	If a staff member has to go to the restroom, to remain in ratio, a teacher from infant side of yard or admin. will come to preschool side.
Deficiency Dismissed Type B 01/09/2026 Section Cited CCR 101239(m)(1)	1 2 3 4 5 6 7	(m) All play equipment and materials used by children shall be age-appropriate. (1)The licensee shall provide a variety of age-appropriate equipment, toys and materials in good condition and in sufficient quantity to allow children present to fully participate in planned activities.	1 2 3 4 5 6 7	D1 stated she doesn't agree. D1 will create an inventory list of toys with a clear benchmark for the # of toys that will be in preschool yard and provide a copy to jennifer.patel@dss.ca.gov. D1 will ensure broken or mishapen toys are removed and replaced.
	8 9 10 11 12 13 14	This was not met as evidenced by: Based on statements provided by adult interviews and LPAs observations revealed limited availabilty of children's toys, specfically in the outdoor play yard. Additionally, LPAs observed toys and equipment that were rusted, in disrepair, and contained sharp edges. This poses/posed a potential health, safety and/or personal rights risk(s) to children in care.	8 9 10 11 12 13 14	D1 will continue their plan of the opener does a playground walkthough and the closer does a playground walkthrough.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jennifer Patel
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

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