283009825-6-21-2024-01-CC-LLEI-D6LPT9-20240626113531

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 283009825
Report Date: 05/22/2024
Date Signed: 06/21/2024 04:13:17 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2024 and conducted by Evaluator Glenn Ouye

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20240328153054

FACILITY NAME:	NAPA VALLEY COLLEGE CHILD & FAMILY P/S BY NCOE		FACILITY NUMBER:	283009825
ADMINISTRATOR:	DE LA CRUZ, MAYRA		FACILITY TYPE:	850
ADDRESS:	2277 NAPA VALLEJO HWY BLD 3000		TELEPHONE:	(707) 256-7040
CITY:	NAPA	STATE: CA	ZIP CODE:	94558
CAPACITY:	68	CENSUS:	DATE:	05/22/2024
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Mayra de la Cruz		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Staff withheld food from day care child

INVESTIGATION FINDINGS:

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Amended document...Original signature on file.

Licensing Program Analyst (LPA) Glenn Ouye arrived to continue the complaint investigation and deliver findings. The allegation is that staff withheld food from a day care child, specifically the child's food was withheld from a child in a punitive manner for the childs behavior. During the investigation, LPA interviewed children and adults which include parent and staff. On one occastion a child C1 was presenting a challenging behavior when transitioning from outdoor activity to lunch. If a child is unable to regulate themselves the teachers will wait and work with the child until the child is calm and ready to eat. When the child is aware that they have calmed, the child will then be served the lunch. While there can be delays in the child eating their meal, the childs meal is saved for the child until the child is ready to eat. This prevents the food from being thrown or distroyed by a child who may be upset and unable to self-regulate themself.
Based on the interviews conducted there is not a preponderance of eveidence to support that staff withheld food from day care child did or did not occur. The allegation is therefore deemed to be unsubstantiated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Glenn Ouye
LICENSING EVALUATOR SIGNATURE:	DATE: 05/22/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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