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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 283010054
Report Date: 12/19/2024
Date Signed: 12/19/2024 11:29:57 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2024 and conducted by Evaluator Melinda Mohr
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20241001114311
FACILITY NAME:SUNRISE MONTESSORI OF NAPA VALLEY, INC.FACILITY NUMBER:
283010054
ADMINISTRATOR:LISA REEDFACILITY TYPE:
850
ADDRESS:1226 SALVADOR AVENUETELEPHONE:
(707) 253-1105
CITY:NAPASTATE: CAZIP CODE:
94558
CAPACITY:60CENSUS: 45DATE:
12/19/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Roger Gribbins and Lisa ReedTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Staff did not provide adequate supervision
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mindy Mohr made an unannounced complaint investigation visit today and met with Licensee Roger Gribbins and Director Lisa Reed for the purpose of delivering findings for the above allegation. It is alleged staff did not provide supervision, specifically that children are alone in the building when using the bathroom. LPA Mindy Mohr previously met with Licensee Roger Gribbins on 10/03/2024 to open the complaint.
During the course of the investigation, LPA Mohr conducted interviews, received documents, and made observations. From 10/03/2024 through 12/06/2024, interviews were conducted with Licensee (L1), Director (D1) and four staff (S1-S4), six children (C1-C6) and attempted parent interviews.
Continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 01-CC-20241001114311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SUNRISE MONTESSORI OF NAPA VALLEY, INC.
FACILITY NUMBER: 283010054
VISIT DATE: 12/19/2024
NARRATIVE
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L1 stated he is not sure what the process is when the children use the restroom while the children are outdoors. Staff interviews (S1 & S2) state that when the children need to use the bathroom the children are to tell a teacher first and then go to the bathroom. S1 further stated when the children are outside and need to use the bathroom a teacher stands at the outside door closest to the playground while the child is in using the bathroom. The teacher is then able to watch the children outside on the play yard and listen to the children inside the bathroom.

Children interviews (C1 – C6) all state when they have to use the bathroom while playing outside, they go into the bathroom alone while teachers stay outside. C1 & C5 specifically stated they just go in and go while C2, C3 & C6 stated when they are in the bathroom a teacher is waiting by the door outside.

Furthermore, LPA observed two doors leading to the bathroom the children use, one door is inside the classroom and the other door is on the outside of the building off the playground. There is a small hallway between the two doors. When standing at the outside door the toilets and sinks are not visible.

Based on the investigation, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated. The following violation of the Health and Safety Code is being issued: see LIC 9099D.

Exit interview was conducted, and report reviewed with Licensee Roger Gribbins and Director Lisa Reed.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 01-CC-20241001114311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: SUNRISE MONTESSORI OF NAPA VALLEY, INC.
FACILITY NUMBER: 283010054
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/19/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/26/2024
Section Cited
CCR
101229(a)(1)
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101229 (a)(1) The licensee shall provide care and supervision as necessary to meet the children’s needs. No child(ren) shall be left without the supervision of a teacher at any time.... Supervision shall include visual observation.
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Director stated that teachers will be going into the building with the children while they use the bathroom. Director stated this has change has already taken place. Director will also sent LPA a written statement with the changes that have been made to melinda.mohr@dss.ca.gov
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This requirement is not met as evidenced by: Based on interviews, and observations, evidence shows that children are going into the bathroom inside the building alone and without staff supervision. This poses a potential health, safety and/or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2024 and conducted by Evaluator Melinda Mohr
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20241001114311

FACILITY NAME:SUNRISE MONTESSORI OF NAPA VALLEY, INC.FACILITY NUMBER:
283010054
ADMINISTRATOR:LISA REEDFACILITY TYPE:
850
ADDRESS:1226 SALVADOR AVENUETELEPHONE:
(707) 253-1105
CITY:NAPASTATE: CAZIP CODE:
94558
CAPACITY:60CENSUS: 45DATE:
12/19/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Roger Gribbins and Lisa ReedTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Daycare children are not allowed a rest period.
Facility does not have a full time director on site.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mindy Mohr made an unannounced complaint investigation visit today and met with Licensee Roger Gribbins and Director Lisa Reed for the purpose of delivering findings for the above allegations. It is alleged the facility does not have a full-time director on site and the daycare children are not allowed a rest period. LPA Mindy Mohr previously met with Licensee Roger Gribbins on 10/03/2024 to open the complaint.
During the course of the investigation, LPA Mohr conducted interviews, received documents, and made observations. From 10/03/2024 through 12/06/2024, interviews were conducted with Licensee (L1), Director (D1) and four staff (S1-S4), six children (C1-C6) and attempted parent interviews.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 01-CC-20241001114311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SUNRISE MONTESSORI OF NAPA VALLEY, INC.
FACILITY NUMBER: 283010054
VISIT DATE: 12/19/2024
NARRATIVE
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L1 denied the two allegations, stating the facility has a full-time director on site Monday through Friday, and children are allowed to nap. In addition, L1 stated he does not feel napping is required, however children who would like to nap are allowed to nap. D1 stated she works at the facility full time Monday through Friday and when she is not on campus there is a fully qualified staff member who steps in as director when needed. D1 further stated all children have a rest period and if children do not fall asleep during the rest period they will get up and do work in the classroom. D1 stated the facility will not force children to sleep.

Staff interviews (S1 – S4) all state the facility has a full-time director who is on campus Monday through Friday. S1 – S4 also stated all children have a rest period. S1 stated there are only a couple of children who fall asleep, those children sleep on one side of the classroom while the other children are doing work on the other side of the classroom. S4 stated music is played during the rest period, and that the classroom is a quiet space. Children interviews (C1 – C3) all state they do not nap while at school but are invited to nap by their teachers. C2 and C3 further stated they do work while the younger children nap.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Licensee Roger Gribbins and Director Lisa Reed. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 6