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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 283010097
Report Date: 07/25/2024
Date Signed: 07/25/2024 12:43:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/19/2024 and conducted by Evaluator Cindy Castro
COMPLAINT CONTROL NUMBER: 01-CC-20240419130221
FACILITY NAME:MARIN, ARACELI FCCHFACILITY NUMBER:
283010097
ADMINISTRATOR:MARIN, ARACELIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 304-3422
CITY:NAPASTATE: CAZIP CODE:
94558
CAPACITY:14CENSUS: 9DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Araceli MarinTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Licensee did not allow authorized representative access to the home.

Daycare child was hit while in care.
INVESTIGATION FINDINGS:
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On 07/25/24, Licensing Program Analyst (LPA) Cindy Castro, made an unannounced subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with the Licensee, Araceli Marin. It has been alleged that Licensee did not allow authorized representative access to the home and daycare child was hit while in care.

LPA, previously conducted an inspection on 04/24/24 to initiate the investigation and met with the Licensee to discuss the allegations, conduct interviews, make observations, and request documents.
During the investigation, LPA conducted interviews with the Licensee (L1), Staff (S1-S2), four parents (P1-P3 & P5) three children (C1-C3) from 04/24/2024 to 07/25/2024. Some children were not verbal, too young to interview, or did not qualify to be interviewed. L1 denied allegations and stated, “I have never denied entry to parents”. Furthermore L1, stated, if a parent wants to go inside, they can but since Covid parents are used to not going inside. L1 stated, “I do not use physical discipline” and I have not seen staff use physical discipline with the children. Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20240419130221
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: MARIN, ARACELI FCCH
FACILITY NUMBER: 283010097
VISIT DATE: 07/25/2024
NARRATIVE
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Staff (S1-S2) denied allegations. S1 stated that none of the adults use any physical discipline with the children. S1 further added that only talking is used when the children are fighting with each other and time-outs for a 1 minute until the the child calms down. S1 reported that some parents enter through the front door. S2 stated that L1 has told her to let parents inside and that she has never denied entry to parents. S2 added that she has never use discipline or hit any of the children.

Children interviews did not corroborate allegations. In addition, parent interviews did not corroborate allegations.

Based on the information gathered during this investigation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated.

There were no Title 22 deficiencies cited. This report was reviewed and discussed with Licensee, Araceli Marin. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2