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25 | LPA Kevin O'Connell made an unannounced Case Management- Deficiency visit/ inspection regarding an issue associated with a complaint investigation.
During the course of the investigation it was discovered that the Licensee does not have a fully developed Admission Agreement per regulation at the facility as required by Regulation 101219.
Admission agreements must specify Basic Services, Available optional services, payment provisions, including-Basic rates, optional service rates, payor, due date and frequency of payment.
Modification conditions, including the requirement that the child's authorized representative be given at least 30-calendar days written notice of any basic rate change, refund conditions and conditions under which the agreement may be terminated.
A Parent Handbook was available that did contain segments of the agreement but was not complete.
The following violation of the California Code of Regulations, Title 22; Division 12, was observed: see LIC 809D.
A Notice of Site Visit must be posted for 30 days from today.
This report was read and reviewed with the Licensee |