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13 | At approximately 11:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to deliver findings from an investigation into the above allegation. LPA met with Administratror Rhon Franco and reviewed records. Based on records reviewed, the resident admission agreement states a 30 day notice is to be provided to the facility from the resident to terminate the agreement. Resident moved from the facility after 17 days and did not provide an advance 30 day notice. The facility did not charge any administrative fees, therefore there is no requirement a refund be issued. LPA received copies of documents.
This agency has investigated the above allegation. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. |