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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 286804120
Report Date: 12/17/2024
Date Signed: 12/17/2024 11:30:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2024 and conducted by Evaluator Christopher Arnhold
COMPLAINT CONTROL NUMBER: 21-AS-20241215224841
FACILITY NAME:RAMEILS SACRED CARE HOMES 1FACILITY NUMBER:
286804120
ADMINISTRATOR:JEFFERSON, JENEROFACILITY TYPE:
735
ADDRESS:1509 RIO GRANDETELEPHONE:
(310) 531-6049
CITY:AMERICAN CANYONSTATE: CAZIP CODE:
95403
CAPACITY:6CENSUS: 4DATE:
12/17/2024
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Rowena RadanaTIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure the smoke alarms are properly functioning
Staff allows inappropriate locking devices
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At approximately 10:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegations. LPA met with House Manager Rowena Radana and toured the building. LPA tested all smoke and carbon monoxide detectors throughout the building and found all to be in working condition. Although the batteries in the detectors did not appear to have been changed recently, they could have been replaced recently to put them into a working condition.
LPA observed disabled slide locks on the inside portion of a client bathroom door. The slide locks did not have the slide portion that would enable them to be locked. The locks were located near the door handle and appeared to have been used as a privacy lock while the restroom was in use. LPA observed dead bolt locks that were installed in the correct orientation, of a few doors, but were not operational. The locking bolt was missing making the locks useless. LPA did not observe any other possible inappropriate locking devices.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bethany Moellers
LICENSING EVALUATOR NAME: Christopher Arnhold
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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