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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 293621239
Report Date: 12/06/2023
Date Signed: 12/06/2023 10:09:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2023 and conducted by Evaluator Matthew Gallo
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20231006142327
FACILITY NAME:LITTLE FRIENDS CDC (PS)FACILITY NUMBER:
293621239
ADMINISTRATOR:GARRISON, LAURENFACILITY TYPE:
850
ADDRESS:10114 GRANHOLM LANETELEPHONE:
(530) 265-9104
CITY:NEVADA CITYSTATE: CAZIP CODE:
95959
CAPACITY:63CENSUS: 35DATE:
12/06/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Lauren GarrisonTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff handled day care children in a rough manner
Staff used an inappropriate form of punishment for day care child
INVESTIGATION FINDINGS:
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On 12/6/2023, Licensing Program Analyst (LPA) Matthew Gallo met with facility representative Lauren Garrison to deliver findings to the complaint investigation opened on 10/6/2023. Upon arrival at 9:25am, LPA observed a total census of 35 preschool children supervised by 6 staff.

Throughout the investigation, LPA conducted observation, record review, and interviews with reporting party, staff, and parents related to the following allegations:

(1) It was alleged that staff handled day care children in a rough manner by pulling a 2 year old child several feet against the child's will. Interviews with staff present on the day of the alleged incident did not provide corroborating evidence to support the allegation. Parent interviews similarly did not provide any further evidence to suggest that staff handles day care children in a rough manner. Therefore, this allegation is UNSUBSTANTIATED, meaning that although the allegation might have happened or is valid, there is not a preponderance of evidence to prove it. Report Continues on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20231006142327
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LITTLE FRIENDS CDC (PS)
FACILITY NUMBER: 293621239
VISIT DATE: 12/06/2023
NARRATIVE
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(2) It was alleged that staff used an inappropriate form of punishment for a day care child by keeping a child in time out for an unreasonable length of time. LPA established through staff interviews that time outs are used as a means to correct problem behavior. However, the same interviews reaffirmed a facility policy that time outs do not last longer than a few minutes, and further details gained about the particular incident did not provide additional evidence that the time out provided was unreasonable in length. Parent interviews similarly did not provide additional evidence. Therefore, the allegation is UNSUBSTANTIATED, meaning that although the allegation might have happened or is valid, there is not a preponderance of evidence to prove it.

Exit interview conducted and report was reviewed with facility representative Lauren Garrison. A notice of site visit was given and must remain posted for 30 days. Appeal rights provided.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2