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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 293624572
Report Date: 02/14/2024
Date Signed: 02/14/2024 03:07:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/14/2023 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20231214102850
FACILITY NAME:LITTLE BUGS LEARNING CENTERFACILITY NUMBER:
293624572
ADMINISTRATOR:MADISON, HEATHERFACILITY TYPE:
830
ADDRESS:714 WEST MAIN STREETTELEPHONE:
(530) 477-9800
CITY:GRASS VALLEYSTATE: CAZIP CODE:
95945
CAPACITY:16CENSUS: 16DATE:
02/14/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Don BeskeenTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff are not meeting day care children's needs
INVESTIGATION FINDINGS:
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On February 14, 2024 Licensing Program Analyst (LPAs) Lea Habtom and Matthew Gallo conducted an unannounced inspection to the facility. The purpose of today’s inspection is to close a complaint investigation. LPA met with designated staff, Don Beskeen, to close the complaint. There was a census of 16 infants being supervised by 4 staff members in classrooms Caterpillar and Lady Bug. All staff present today have been fingerprint cleared and associated to the facility.

Staff are not meeting day care children's needs

During the investigation, LPA Habtom toured the facility, conducted observation, and interviewed those pertinent to the investigation. LPA conducted interviews regarding the allegation that staff are not meeting day care children’s needs. LPA Habtom was unable to collect enough information to validate or invalidate the claim that staff are not meeting day care children’s needs in reference to infants crying without being soothed therefore the allegation is to be UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Lea HabtomTELEPHONE: (916) 208-2538
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/14/2023 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20231214102850

FACILITY NAME:LITTLE BUGS LEARNING CENTERFACILITY NUMBER:
293624572
ADMINISTRATOR:MADISON, HEATHERFACILITY TYPE:
830
ADDRESS:714 WEST MAIN STREETTELEPHONE:
(530) 477-9800
CITY:GRASS VALLEYSTATE: CAZIP CODE:
95945
CAPACITY:16CENSUS: 16DATE:
02/14/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Heather MadisonTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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9
Facility is out of ratio
Unqualified staff providing care
INVESTIGATION FINDINGS:
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**THIS IS AN AMENDED REPORT**
On April 16, 2024, Licensing Program Analyst (LPAs) Lea Habtom and Matthew Gallo met with Director, Heather Madison, to provide an amended report for the findings of the complaint delivered on February 14, 2024. There was a census of 7 infants in the caterpillars room being supervised by 2 staff and 7 infants from the Ladybugs room playing outside supervised by 3 staff. All staff present today have fingerprint clearances and associations.

Facility is out of ratio

Following the submitted appeal, it was determined that the allegation regarding the facility is operating out of ratio was found to be UNSUBSTANTIATED. Although it may or may have not happened, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Report continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Lea HabtomTELEPHONE: (916) 208-2538
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 03-CC-20231214102850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LITTLE BUGS LEARNING CENTER
FACILITY NUMBER: 293624572
VISIT DATE: 02/14/2024
NARRATIVE
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**THIS IS AN AMENDED REPORT**

Unqualified staff providing care


Following the submitted appeal, it was determined that the allegation unqualified staff were providing care and supervision to be UNSUBSTANTIATED. Although it may or may have not happened, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No Title 22 regulations were cited. This report was reviewed with director, Heather Madison. A notice of site visit was provided to be posted for 30 days. Appeal rights provided.

SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Lea HabtomTELEPHONE: (916) 208-2538
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 03-CC-20231214102850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LITTLE BUGS LEARNING CENTER
FACILITY NUMBER: 293624572
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
02/15/2024
Section Cited
CCR
101416.5(b)(1)(A)(B)
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Staff-Infant Ratio: 101416.5(b) There shall be a ratio of one teacher for every four infants in attendance.(1)An aide may be substituted for a teacher when all of the following conditions are met: (A) There is a fully qualified teacher directly supervising no more than 12 infants; and
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Heather will review staffing when dealing with ratio and qualifications & hire staff with qualifications if necessary.
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(B)Each aide is responsible for the direct care and supervision of a group of no more than four infants. This requirement was not met as evidenced by interviews & review of transcripts that showed 1 fully qualified staff with infant units and 2 aides supervising 13 infants which poses an immediate risk to the health and safety of children in care.
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Deficiency Dismissed
Type A
02/15/2024
Section Cited
CCR
101416.2(c)(1)(A)
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Infant care teacher qualifications and duties 101416.2(c)(1)(A): To be a fully qualified infant care teacher, a teacher shall have the following: (1)Completion, with passing grades, of 12 postsecondary semester or equivalent quarter units in early childhood or child
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Heather will review staffing when dealing with ratio and qualifications & hire staff with qualifications if necessary.
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 development education at an accredited(A)At least three of the units required in (c)(1) above shall be related to infant care. This requirement was not met as evidenced by review of transcripts that one staff was fully qualified with 2 aides with no infant units supervising 13 infants which poses an immediate health and safety risk to the children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Lea HabtomTELEPHONE: (916) 208-2538
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4