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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 293624573
Report Date: 10/23/2023
Date Signed: 10/23/2023 10:20:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2023 and conducted by Evaluator Matthew Gallo
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230823081029
FACILITY NAME:LITTLE BUGS LEARNING CENTERFACILITY NUMBER:
293624573
ADMINISTRATOR:MADISON, HEATHERFACILITY TYPE:
850
ADDRESS:714 WEST MAIN STREETTELEPHONE:
(530) 477-9800
CITY:GRASS VALLEYSTATE: CAZIP CODE:
95945
CAPACITY:24CENSUS: 11DATE:
10/23/2023
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Heather MadisonTIME COMPLETED:
10:25 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Staff handled day care child in a rough manner causing bruising.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/23/2023, Licensing Program Analyst (LPA) Matthew Gallo met with facility representative Heather Madison to deliver findings of the complaint investigation opened on 8/23/2023. Upon arrival, LPA observed a census of 11 preschool children supervised by 3 staff.

It was alleged that staff handled a day care child in a rough manner causing bruising. Throughout the investigation, LPA conducted observations, record review, and interviewed staff, children, and parents. Information gathered from the these sources did not provide sufficient evidence to either support or entirely dimiss the above allegations. Therefore, the findings for the above allegations are UNSUBSTANTIATED, meaning that although the the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations either did or did not occur.

Exit interview conducted and report was reviewed with the facility representative Heather Madison. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven Peters
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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