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25 | Licensing Program Manager Alisa Ortiz and Licensing Program Analysts (LPAs) Kimberly Lyman and Albert Marin made an unannounced visit to the facility for the purpose of conducting a case management visit. During today’s visit, LPM and LPAs met with Sister Veronica Villalpando and explained the reason for the visit.
LPM and LPAs met with Skilled Management Team representatives Adam Zeno and Mochi Berc who were joined by their staff Marlene Luna, Olga Morales, and Lisa Pham. LPM Marina Stanic and LPA Ruth Martinez joined the meeting virtually.
During today's visit, LPM and LPAs, Skilled Management Team and Company met with Sisters Veronica Villalbando, Celena Rojas, and Marguerita Ramirez, to discuss options for support of the family during the Covid-19 outbreak. A tour of facility physical plant was conducted and observed. LPAs observed stations of PPE were spread out throughout the facility and facility is maintaining an adequate food supply. Walkways were free of obstructions. Facility appears clean and odor free. Residents appeared well groomed and content. LPAs observed ample hand sanitizer throughout the facility.
An exit interview was conducted and a copy of this report was provided to Sister Veronica Villalpando
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