300606172-10-6-2023-06-CC-PMAA-CWT2FD-20231020172120

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300606172
Report Date: 10/06/2023
Date Signed: 10/06/2023 11:54:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2023 and conducted by Evaluator Romelia M Castanon

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230803121530

FACILITY NAME:	REDEEMER LUTHERAN PRESCHOOL		FACILITY NUMBER:	300606172
ADMINISTRATOR:	WEISS, MELINDA		FACILITY TYPE:	850
ADDRESS:	16351 SPRINGDALE ST		TELEPHONE:	(714) 840-7117
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92649
CAPACITY:	60	CENSUS: 8	DATE:	10/06/2023
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Director Mindy Weiss		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Staff did not seek medical attention to daycare child

INVESTIGATION FINDINGS:

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On 10/06/2023, Licensing Program Analyst (LPA) Romy Castanon made an unannounced visit to the facility to deliver findings of a complaint that was received at the Orange County Regional Child Care Program Office. LPA met with Mindy Weiss and explained the reason for today’s visit. A tour of the small play yard was conducted and census was taken. Observed at the time of the visit was a total of 8 children and 2 staff members.
A review of the Facility Personnel Report Summary on 10/06/2023 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 07/21/2023, the Regional Office received a complaint report alleging staff did not seek medical attention to daycare child. Complaint stated that Child #1 (C1) tripped over a sandbox’s retaining wall while trying to climb out. C1 fell onto the asphalt sustaining a bump on the right side of their forehead, bruising and a scrape on their right cheekbone. Complaint states all children’s head injuries should be examined by a doctor. C1’s family doctor recommends an Emergency Room examination for all head related injuries. During interview with Reporting Party (RP), they stated the facility failed to anticipate the needs of the child injury and provide the appropriate medical attention. (Continue to page 2)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:	DATE: 10/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230803121530

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: REDEEMER LUTHERAN PRESCHOOL	FACILITY NUMBER: 300606172
	VISIT DATE: 10/06/2023

NARRATIVE

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During LPA’s initial visit on, LPA interviewed Acting Director Kristen Schouw and Preschool Board Chair Jan Flores who joined later during LPA’s visit. Both Kristen and Jan explained to LPA the usual protocol for children’s injuries while in care at the facility. Kristen explained the order of events during the incident. The fall was observed by both staff watching the children playing in the sandbox, who were also a couple of feet away. Kristen was able to immediately tend to the child and pick them up after they fell. Kristen checked for visible signs of injury. Observed at the time were surface scratches to the right cheekbone but no bleeding. Kristen then observed a small bump begin to form on the forehead and instructed a staff member to bring them an ice pack as she retrieved the “Ouch Report” book. Kristen escorted C1 to the office to contact their parents.

During LPA’s interviews with 3 staff members, all 3 staff stated parents are contacted regarding a head injury. All 3 state for all other injuries, the level of care is decided after assessing each situation. All 3 staff were able to provide playground injury procedures to LPA.

LPA attempted to interview 4 parents, but 2 parents were unavailable and did not return LPA’s call. 2 out of 2 parents provided positive feedback regarding the facility staff. Parents did not disclose any pertinent information related to the complaint allegation.

LPA reviewed staff personnel handbook to confirm facility protocols were followed. LPA also reviewed photo and hospital discharge forms regarding C1’s injuries.

Based on LPA’s interviews conducted with Kristen Schouw, 3 staff members and review of personnel handbook, the allegation staff did not seek medical attention to daycare child may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Director Mindy Weiss. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights.

End of Report

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:	DATE: 10/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2023

LIC9099 (FAS) - (06/04)

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