300607110-9-13-2023-06-CC-PMAA-CVPSU8-20230915141042

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300607110
Report Date: 09/13/2023
Date Signed: 09/13/2023 11:12:57 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2023 and conducted by Evaluator Archibaldo Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230714082438

FACILITY NAME:	LIBERTY CHRISTIAN PRESCHOOL		FACILITY NUMBER:	300607110
ADMINISTRATOR:	KEITH, REGINA		FACILITY TYPE:	850
ADDRESS:	7661 WARNER AVENUE		TELEPHONE:	(714) 841-3816
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92647
CAPACITY:	117	CENSUS: 48	DATE:	09/13/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Director Regina Keith		TIME COMPLETED:	11:40 AM

ALLEGATION(S):

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Staff pushed a day care child
Staff yells at day care children

INVESTIGATION FINDINGS:

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On 9/13/2023 Licensing Program Analyst (LPA) A. Silva conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 7/19/2023. Upon arrival, the LPA met with the Director Regina Ketih and informed the director of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or exemptions. The census at the time of the visit was 48 preschool children in 8 classrooms (Teacher-child ratios in each room: Room104 2:7, Room105 1:6, Room106 1:5, Room1 1:6, Room2 1:5, Room3 1:8, Room4 1:4, Room5 1:7)

The Department received a complaint on 7/14/2023 alleging 1) staff pushed a day care child and 2) staff yells at day care children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 09/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 06-CC-20230714082438

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LIBERTY CHRISTIAN PRESCHOOL	FACILITY NUMBER: 300607110
	VISIT DATE: 09/13/2023

NARRATIVE

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Allegation: 1) Staff pushed day care child

Interview with the complainant:
The LPA attempted to reach the complainant on July 18, July 19, and July 21 leaving a voice mailbox each time. The complainant did not return the phone calls.

Interview with staff:
On 7/19/2023 the LPA interviewed 10 staff. All staff interviewed denied ever having pushed a child forcefully. All staff interviewed denied ever having violated the personal rights of children or having witnessed a staff violate the personal rights of children. S1 disclosed that she/he sometimes pushes children gently when guiding them in a particular direction. On 9/13/23, Director Regina Keith stated that minor incidents (incidents that don’t require medical attention or first aid) are not recorded but are reported to the parent via Brightwheel app.

Interview with children:
On 7/19/2023 the LPA attempted to interview five (5) preschool children. Children were not qualified due to limited language abilities and age.

Interview with Parents:
On 9/8/2023, LPA called 6 parents for an interview and was able to speak with 2. The other 4 parents did not return the LPA’s call. The two (2) parents who were interviewed did not disclose any information that corroborates the allegations.

Record review:
On 9/6/2023, LPA attempted to review the video footage provided by the facility staff. The footage could not be reviewed. On 9/13/23, LPA reviewed staff and children records and did not observe any recorded incidents of children being pushed by staff.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 09/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20230714082438

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LIBERTY CHRISTIAN PRESCHOOL	FACILITY NUMBER: 300607110
	VISIT DATE: 09/13/2023

NARRATIVE

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Allegation: 2) Staff yells at children.

Interview with the complainant:
The LPA attempted to reach the complainant on July 18, July 19, and July 21 leaving a voice mailbox each time. The complainant did not return the phone calls.

Interview with staff:
On 7/19/2023 the LPA interviewed 10 staff. All staff interviewed denied ever having yelled at children. All staff interviewed denied ever having violated the personal rights of children or having witnessed a staff violate the personal rights of children. S1 disclosed that she/he is naturally loud but denied ever yelling at children out of anger. S3 stated that she/he has used a loud voice to get children’s attention when the children are loud but denied ever yelling at children. S3 disclosed she/he noticed some teachers are louder but could not identify the teachers.

Interview with children:
On 7/19/2023 the LPA attempted to interview five (5) preschool children. Children were not qualified due to limited language abilities and age.

Interview with Parents:
On 9/8/2023, LPA called 6 parents for an interview and was only able to speak with 2. The other 4 parents did not return the LPA’s call. The two (2) parents who were interviewed did not disclose any information that corroborates the allegations.

Record review:
On 9/6/2023, LPA attempted to review the video footage provided by the facility staff. The footage could not be reviewed. On 9/13/23, LPA reviewed staff and children records and did not observe any recorded incidents of staff yelling at children.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 09/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20230714082438

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LIBERTY CHRISTIAN PRESCHOOL	FACILITY NUMBER: 300607110
	VISIT DATE: 09/13/2023

NARRATIVE

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Based on interviews and records review, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Director Regina Keith. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 09/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023

LIC9099 (FAS) - (06/04)

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