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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300607140
Report Date: 01/28/2025
Date Signed: 01/28/2025 11:10:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2024 and conducted by Evaluator Alma Castro
COMPLAINT CONTROL NUMBER: 06-CC-20241230084120
FACILITY NAME:U.C. IRVINE-EARLY CHILDHOOD EDUCATION CENTERFACILITY NUMBER:
300607140
ADMINISTRATOR:LIN, WENLIFACILITY TYPE:
850
ADDRESS:501 ADOBE CIRCLETELEPHONE:
(949) 824-2100
CITY:IRVINESTATE: CAZIP CODE:
92617
CAPACITY:118CENSUS: 32DATE:
01/28/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Director, Wenli LinTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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9
Staff speak inappropriately towards day care children.
INVESTIGATION FINDINGS:
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Page One

On 1/28/2025, Licensing Program Analyst (LPA), Alma Castro, conducted an unannounced subsequent visit to the facility to deliver a finding for a complaint that was initiated on 01/06/2025. LPA met with Director, Wenli Lin, and Program Director, Laura Sambrano. LPA Castro explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 32 children and 12 staff playing outside.

On 12/30/2024, the Orange County Regional Child Care Licensing Office received a complaint with the allegation listed as: Staff speak inappropriately towards day care children.

On 01/06/2025 and 01/22/2025, LPA made unannounced visits to the facility and interviewed staff and children. Director provided LPA with facility roster, Sign in and out sheets, and other documents pertinent to the investigation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20241230084120
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: U.C. IRVINE-EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 300607140
VISIT DATE: 01/28/2025
NARRATIVE
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Page Two

During investigation, LPA Castro conducted observations regarding the interactions between staff and children. LPA interviewed six (6) staff, three (3) children, and five (5) parents.
During observations on 01/06/25 and on 01/22/25, LPA observed teachers providing verbal re-directions to the children in care appropriately.

During interviews, all interviewees stated that they have not observed staff speaking inappropriately to children. All six (6) interviewed staff stated that they give verbal directions to children in an appropriate manner. All three (3) interviewed children confirmed the staffs’ statements by stating that they receive verbal directions from teachers in an appropriate tone. All five (5) interviewed parents did not disclose any concerns regarding the allegation.

The Orange County Regional Child Care Licensing Office has investigated the complaint alleging that staff speak inappropriately to children in care. Based on the information gathered from LPA’s observations and interviews, although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Wenli Lin and Program Director, Laura Sambrano.

End of Report
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2