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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300607404
Report Date: 04/28/2026
Date Signed: 04/28/2026 03:19:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2022 and conducted by Evaluator Jenifer Tirre
COMPLAINT CONTROL NUMBER: 22-AS-20220720170822
FACILITY NAME:LAURENCE RESIDENTIAL CAREFACILITY NUMBER:
300607404
ADMINISTRATOR:LAURENCE, VERNELLFACILITY TYPE:
735
ADDRESS:3722 S. ROSS ST.TELEPHONE:
(714) 662-7771
CITY:SANTA ANASTATE: CAZIP CODE:
92707
CAPACITY:6CENSUS: 0DATE:
04/28/2026
UNANNOUNCEDTIME BEGAN:
02:48 PM
MET WITH:Vernell LaurenceTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Upstairs bathroom is dirty
Administrator keeps all the clients' money in cash at the residence
There is more than $2,000 in each client's personal and incidental funds
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jenifer Tirre made unannounced visit to deliver findings on an investigation completed by the Department. LPA Tirre discussed complaint findings with Licensee Vernell Laurence and the following was determined:
During the course of investigation, the Department interviewed Staff and made observations during department visits. The investigation conducted revealed the following:
Upstairs bathroom is dirty
Per investigation observations, LPA conducted several visits for complaints and annuals conducted on 7/28/22, 10/24/22 & 3/23/23 and observed the restrooms to be in operating conditions and didn’t observe restrooms to be dirty.
Administrator keeps all the clients’ money in cash at the residence
Per observations, Clients Personal & incidental funds were observed to be locked up inside a secured cabinet in a office downstairs.
CONT ON 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Jenifer Tirre
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20220720170822
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: LAURENCE RESIDENTIAL CARE
FACILITY NUMBER: 300607404
VISIT DATE: 04/28/2026
NARRATIVE
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Licensee had binders with envelopes for clients Personal &Incidental (P&I) funds as well as employment funds. LPA observed six binders and envelopes for P&I and five binders for employment funds.

There is more than $2000 in each clients personal an incidental funds

Per investigation observations, LPA counted current P&I funds on two different visits. On one visit conducted on 7/28/2022, LPA counted that clients’ funds ranged from $149.00 to $562.56 in cash for clients. On 2/1/2023, LPA counted P&I funds for clients which ranged between $130.40 to $482.70.

Based on information gathered from investigation, the allegations upstairs bathroom is dirty, Administrator keeps all clients money in cash at the residence, and There is more than $2000 in each clients personal & incidental funds was deemed UNSUBSTANTIATED meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred as reported.

An exit interview was conducted with Licensee Laurence and copy of report was discussed and provided to Licensee.

SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Jenifer Tirre
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2