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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 300611715
Report Date: 12/18/2024
Date Signed: 12/18/2024 03:59:19 PM

Document Has Been Signed on 12/18/2024 03:59 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME:CHILDTIME CHILDREN'S CENTER INC.FACILITY NUMBER:
300611715
ADMINISTRATOR/
DIRECTOR:		ONTIVEROS, NICOLEFACILITY TYPE:
830
ADDRESS:1000 S. STATE COLLEGETELEPHONE:
(714) 772-7225
CITY:ANAHEIMSTATE: CAZIP CODE:
92806
CAPACITY: 24TOTAL ENROLLED CHILDREN: 24CENSUS: 15DATE:
12/18/2024
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:25 PM
MET WITH:Director Nichole OntiverosTIME VISIT/
INSPECTION COMPLETED:
02:25 PM
NARRATIVE
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(page 1)
Licensing Program Analyst (LPA) Giselle Lucero conducted an unannounced case management incident inspection in response to a self-report Unusual Incident dated 08/30/2024. LPA met with Director Nichole Ontiveros. LPA observed 15 infants with 3 staff during nap time.

A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 09/03/2024 a self-reported Unusual Incident Report (UIR) was filed with the Licensing Office. The facility reported on Friday August 30, 2024, Parent #1 (P1) called the facility to report an incident that was observed on the facility's camera involving P1's child (C1). P1 reported Staff #1 (S1) was observed grabbing C1’s arm and put their finger in C1's face saying no.

On 09/06/2024, LPA interviewed staff and requested the video footage of the incident.

During staff interviews, S1 stated the class was transitioning for lunch and S1 recalls standing at the shelf area and had a child (C2) by their legs. C1 approached them and pushed C2 down into the shelf. S1 stated they crouched down, picked up C2, and still at eye level with the children, turned their attention to C1. C1 was about to run away and S1 redirected C1 back, S1 used their finger for emphasis, and told C1 "we do not push our friends" and C1 walked away. S1 stated they handle children with challenging behaviors by redirecting children by presenting them with toys that can occupy them from the incident.

(continue to page 2)
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE: DATE: 12/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 12/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDTIME CHILDREN'S CENTER INC.
FACILITY NUMBER: 300611715
VISIT DATE: 12/18/2024
NARRATIVE
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(page 2)
On 10/15/2024, LPA received video footage of the incident, video footage has no audio. LPA reviewed video footage and observed S1 standing at a shelf area. C1 and C2 walk towards S1 and are standing by S1’s legs. C1 then pushes C2 and both children fall. S1 crouches down and attends to children. C1 stands up and S1 points at C1. C1 begins to walk away and S1, still crouched down, grabs C1 by the shirt's collar, lets go of shirt, and then grabs both of C1’s arms and brings C1 closer to S1's face. C1 is close to S1’s face and S1 is observed talking to C1 while still holding onto C1’s arms. S1 then lets go of C1 and attends to C2. C1 walks away and plays with a chair.

LPA did not interview children due to children being infants.

Based on video footage reviewed it has been determined staff used intimidation to redirect child. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, 101223 (a)(3) Personal Rights is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with Director Nichole Ontiveros. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

End of Report.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 12/18/2024 03:59 PM - It Cannot Be Edited


Created By: Giselle Lucero On 12/18/2024 at 02:06 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDTIME CHILDREN'S CENTER INC.
FACILITY NUMBER: 300611715

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/13/2025
Section Cited
CCR
101223(a)(3)

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101223 Personal Rights (a)(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat,... This requirement was not met as evidenced by: Based on video footage reviewed, it has been determined, staff used intimidation to redirect
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Director stated they will conduct a meeting with staff regarding properly handling children and redirection. Director will send LPA a copy of agenda and staff signatures.
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a child. This poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Judy Hanson
LICENSING EVALUATOR NAME:Giselle Lucero
LICENSING EVALUATOR SIGNATURE:
DATE: 12/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 12/18/2024


LIC809 (FAS) - (06/04)
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