304201134-7-16-2024-06-CC-JHAN-D7MUX4-20240729155741

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304201134
Report Date: 07/16/2024
Date Signed: 07/16/2024 03:45:51 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2024 and conducted by Evaluator Vivian Trinh

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20240521114527

FACILITY NAME:	SCOTT, LYNN		FACILITY NUMBER:	304201134
ADMINISTRATOR:	SCOTT, LYNN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 523-0728
CITY:	BUENA PARK	STATE: CA	ZIP CODE:	90620
CAPACITY:	12	CENSUS: 9	DATE:	07/16/2024
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Lynn Scott (Licensee)		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Licensee uses forms of corporal and unusual forms of punishment on children in care
Licensee allowed child to be left unsupervised while in care
Licensee does not ensure child is treated with dignity in her personal relationships with other persons while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) V Trinh conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on May 28, 2024. Upon arrival, LPA met with Licensee Lynn Scott to delivery the complaint findings. LPA conducted a walk-through of the Facility, to determine the facility census. LPA took a census and observed a total 9 children with 2 staff members.
A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.
On May 21, 2024, the Department received a complaint filed with the Licensing Office alleging that are (1) Licensee uses forms of corporal and unusual forms of punishment on children in care. (2) Licensee allowed the child to be left unsupervised while in care. (3) Licensee does not ensure that the child is treated with dignity in her personal relationships with other persons while in care.

Continued Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20240521114527

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SCOTT, LYNN	FACILITY NUMBER: 304201134
	VISIT DATE: 07/16/2024

NARRATIVE

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Based on LPA’s observations, documents reviewed, and interviews that were conducted. There is insufficient evidence to corroborate the allegations that are Licensee uses forms of corporal and unusual forms of punishment on children in care. Licensee allowed the child to be left unsupervised while in care. Licensee does not ensure child is treated with dignity in her personal relationships with other persons while in care. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted with Licensee, Lynn Scott. Notice of Site Visit was posted during the visit. Licensee was informed that the notice of site visit must be posted for 30 consecutive days. Licensee was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

The End of Report.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 06-CC-20240521114527

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SCOTT, LYNN	FACILITY NUMBER: 304201134
	VISIT DATE: 07/16/2024

NARRATIVE

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The Reporting Party (RP) stated that the Licensee was giving Child 1 (C1) lots of time-outs and placed C1 in a time-out room 6 times in 2 hours per day due to C1 refusing to take naps. The RP also stated that when they picked C1 up early from daycare and observed C1 was outside in the backyard without any supervision. The RP stated that the licensee would exclude C1 from participating with the other children during activities. The RP stated that she noticed C1 behaviors changing at home.

During the investigation, LPA Trinh interviewed the RP, 2 staff members, and 4 children. LPA conducted a facility inspection and reviewed the children’s roster, personnel report, and declaration form from 2 staff.

During the investigation on 05/28/2024, 2 staff members were interviewed. Both staff disclosed they use time-out when disciplining children by having the child sit in the crying room or on the chair in the kitchen room for less than 2 minutes, as well as talking to the child at eye level and redirecting. S1 stated they had to put C1 on time out 1 times in one day, each time less than 2 minutes due to C1 attempting to open the front door and C1's behavior because C1 hit/kicked and yelled at other children at nap time.

Both staff interviewed disclosed children in supervised when they are in day-care. S2 stated, that when children are in the backyard, S2 is always with them. While S2 is outside, S1 is inside the house with the younger children and also supervises the children who need to go to the restroom.
During the Interview, staff stated they treat each in day-care with respect and dignity. Staff stated when children misbehave, staff talk to children to calm them, and redirect them. Staff mentioned that in this day-care they always communicate with children asking them for their opinions.
LPA interviewed 5 children on 05/28/2024. All the children disclosed that sometimes they get time out in the crying room with licensee and the door closed. This occurs when children hit/kick or yell at other children during nap time. None of the children disclosed that staff leaves children unsupervised.
On June 6, 2024, 4 parents were interviewed. All 4 parents did not express any concerns with the care given to the children, or any issue with any staff. None of the parents interviewed disclosed information that could support the allegations.

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SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024

LIC9099 (FAS) - (06/04)

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