304202156-7-14-2026-06-CC-NKTN-DW7MT8-20260721095307

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304202156
Report Date: 07/14/2026
Date Signed: 07/14/2026 02:55:58 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2026 and conducted by Evaluator Dean Thompson

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260623142503

FACILITY NAME:	ALVI, FOUZIA		FACILITY NUMBER:	304202156
ADMINISTRATOR:	ALVI, FOUZIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 830-4169
CITY:	LAGUNA HILLS	STATE: CA	ZIP CODE:	92653
CAPACITY:	14	CENSUS: 4	DATE:	07/14/2026
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Fouzia Alvi		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Adult in the home is engaging in inappropriate behavior in front of children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Thompson conducted an unannounced complaint investigation on 07/14/2026. This is a continuation of the investigation initiated on 06/24/2026. Upon arrival, LPA met with licensee Fouzia Alvi, to deliver complaint findings. Licensee guided LPA on a tour of the facility. LPA observed a total of four children in care. There were no other adults present.

During the inspection it was determined the facility is operating within its licensed capacity and within compliance of staffing ratios. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Orange County Childcare Office received a complaint on 06/23/2026, with one allegation (1) Adult in the home is engaging in inappropriate behavior in front of children.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260623142503

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ALVI, FOUZIA	FACILITY NUMBER: 304202156
	VISIT DATE: 07/14/2026

NARRATIVE

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During the investigation, LPA interviewed the licensee, interviewed two parents, and reviewed children files.

Reporting Party (RP) alleges an adult can be heard outside the home yelling, screaming, and using profanity at random times of the day while children are present. On 6/24/2026, LPA interviewed the licensee. The licensee stated there was an incident in the home where there was some shouting but not loud coming from an adult resident inside the home after day care hours. Licensee stated the incident occurred after 7:00 PM and day care children were not present.

On 07/10/2026, LPA contacted three parents via phone call. Out of three parents called, LPA was able to interview two parents. Parents interviewed did not divulge any information pertaining to the allegation.

Children present were not interviewed due to age and not being qualified.

Based on interviews with the licensee and parents, there was not enough evidence to substantiate the allegation.

The Orange County Child Care Office has investigated the complaint alleging (1) Adult in the home is engaging in inappropriate behavior in front of children: although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

In the areas that were evaluated, no deficiencies were observed of the California Code of Regulations, Title 22, Division 12 at the time of the visit.

Exit interview conducted and report was reviewed with licensee Alvi Fouzia.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

LIC9099 (FAS) - (06/04)

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