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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304202329
Report Date: 06/18/2026
Date Signed: 06/18/2026 03:27:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2026 and conducted by Evaluator Long Pham
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260422134305
FACILITY NAME:MOSAVAT, MONIRFACILITY NUMBER:
304202329
ADMINISTRATOR:MOSAVAT, MONIRFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 633-4353
CITY:ORANGESTATE: CAZIP CODE:
92866
CAPACITY:12CENSUS: 9DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Licensee Mosavat MonirTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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4 years old child using the restroom while an adult male was in shower.
INVESTIGATION FINDINGS:
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On June 18, 2026, at 2:30pm, Licensing Program Analyst (LPA) Long Pham conducted an unannounced complaint inspection for the purpose of delivering findings. Upon arrival, LPA met with the Licensee Mosavat Monir and was led on a tour of the facility. LPA observed a total of 2 napping infants and 7 napping preschool children with 2 staff. This is a continuation of a complaint inspection initiated on 04/27/2026.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 04/22/2026, the Orange County Child Care Office received a complaint alleging 4 years old child using the restroom while an adult male was in shower.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Long Pham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20260422134305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MOSAVAT, MONIR
FACILITY NUMBER: 304202329
VISIT DATE: 06/18/2026
NARRATIVE
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The Reporting Party (RP) stated that the child #1 (C1) who was attending this day care home for two years told the RP that an adult #1 (A1) was in the shower when C1 was using the restroom. C1 saw A1 was sitting in the shower washing C1’s hair, A1 then pulled the curtain. C1 said that Staff #2 (S2) was also in the shower. C1 told RP that A1 had A1’s clothes on. RP has trusted S2 all these times. RP doesn’t think this is appropriate. RP brought it up to S2's attention. S2 denied the incident and stated that it is only C1’s imagination.

During the investigation, LPA toured the facility, interviewed 1 adult, 2 staff, the reporting party, and reviewed pertinent documents. LPA couldn’t interview C1 and other children in care because C1 was no longer attended the day care since 04/22/2026, and other children are non-verbal.

Regarding the allegation of “4 years old child using the restroom while an adult male was in shower.”

During the physical plant inspection today, 04/27/2026, LPA observed that the day care has two restrooms; the big restroom is for adults use only and the smaller restroom is for kids use only. The big restroom has a bathtub, and the small bathroom doesn't have a bathtub. Both restrooms have a curtain behind the sliding glass door.



During the staff interview, 2 out of 2 staff and A1 denied the allegation of “4 years old child using the restroom while an adult male was in shower.” Staff #1 (S1), staff #2 (S2) stated that they had never seen A1 was in the shower washing A1’s hair while C1 was using the restroom or any adult used the kids’ restroom before. S1, S2 and A1 stated that the facility has two restrooms; the big restroom is for adults use only and the smaller restroom is for kids use only. The adults’ restroom has a bathtub and the kids’ restroom doesn’t have a bathtub. A1 stated that A1 was never in the shower washing A1’s hair while C1 was using the restroom, and A1 never used the kids’ restroom before.

During the parent interview, all 5 interviewed parents did not divulge any information pertaining to the allegation or express any concerns regarding care of the children.



Based on LPA’s observations and interviews, the preponderance evidence of 4 years old child using the restroom while an adult male was in shower has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Long Pham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20260422134305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MOSAVAT, MONIR
FACILITY NUMBER: 304202329
VISIT DATE: 06/18/2026
NARRATIVE
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Exit interview was conducted and report was reviewed with the facility representative Mosavat Monir.

Notice of Site Visit was posted during the visit. The facility representative was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100.

Appeal Rights were explained. The facility representative was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

End of Report.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Long Pham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3