304204556-12-20-2024-06-CC-THOO-DC936G-20241223165820

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304204556
Report Date: 12/18/2024
Date Signed: 12/20/2024 01:19:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2024 and conducted by Evaluator Archibaldo Silva

COMPLAINT CONTROL NUMBER: 06-CC-20241008160701

FACILITY NAME:	GUDINO, ALICIA & GUDINO, ESTHER		FACILITY NUMBER:	304204556
ADMINISTRATOR:	GUDINO, ALICIA & ESTHER		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 873-6569
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92806
CAPACITY:	14	CENSUS: 1	DATE:	12/18/2024
		UNANNOUNCED	TIME BEGAN:	09:50 AM
MET WITH:	Esther and Alicia Gudino		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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The licensee was providing care to a total of seven children including four infants Monday through Friday.

INVESTIGATION FINDINGS:

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On 12/18/2024 Licensing Program Analyst (LPA) A. Silva conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 10/11/2024. Upon arrival, the LPA met with licensee Esther and Alicia Gudino who was informed of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of the visit was 1 child.

The Department received a complaint on 10/8/2024 alleging the licensee was providing care to a total of seven children including four infants Monday through Friday.

THIS IS A AMENDED VERSION OF A REPORT DATED 12/18/24.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20241008160701

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GUDINO, ALICIA & GUDINO, ESTHER	FACILITY NUMBER: 304204556
	VISIT DATE: 12/18/2024

NARRATIVE

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On 10/10/2024, the LPA spoke with the reporting party (RP). RP stated that the licensee enrolled an additional child, bringing attendance to 4 infants plus three children. When asked whether both licensees were present at the facility, the RP said that both licensees were present. The RP was concerned because, according to the RP, co-licensee Alicia takes vacations leaving Esther alone. The LPA asked whether anyone else was present with Esther during Alicia’s vacation. RP stated Esther’s father was present but did not observe him providing care or supervision and no other helper was observed.

On 10/11/2024, the LPA interviewed two facility staff. Staff #1 (S1) denied the allegation was true and said S1 had never operated as a large daycare alone. S1 stated that S2 is retired but “strong and healthy so I want S2 to relax and take time off if she wants to.” S1 said that the facility has been operating with 5 to 6 children because S1 doesn’t want S2 to do a lot of work. Per S1, enrollment dropped during the pandemic. S1 said that in May they had about 6 children in attendance. Staff #2 disclosed that she was in Mexico for about two weeks sometime around May 15 during which time substitute Staff #3 was assisting with the daycare. Staff #3 separated from the daycare on 5/22/24.

Children were not interviewed because they were non-verbal due to their young age.

On 12/09/24, the LPA called four parents for an interview. Parent 4 (P4) was reached and interviewed and did not provide any information to dismiss or corroborate the allegation. The rest of the parents could not be reached or did not respond to the Department’s request for information.

On 10/07/24, the LPA reviewed the licensee’s file. The home is licensed for a capacity of 14 children, which allows the licensee to care for up to 12 children when four infants are in care. The record shows that during the annual visit in May 2024, the census was five children. The LPA revisited the facility on 10/08/24 and 10/11/24 — the facility was operating within ratios and capacity. The licensee has not been cited for ratios or capacity in the past. No previous allegations about out-of-ratio or capacity exist.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20241008160701

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GUDINO, ALICIA & GUDINO, ESTHER	FACILITY NUMBER: 304204556
	VISIT DATE: 12/18/2024

NARRATIVE

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Based on the interviews conducted and records review, the preponderance of evidence standard has not been met. Although the allegation that the licensee was providing care to a total of seven children including four infants may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Licensees Esther and Alicia. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

END.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

LIC9099 (FAS) - (06/04)

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