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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270036
Report Date: 07/20/2021
Date Signed: 07/20/2021 01:52:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2021 and conducted by Evaluator Dean Valencia
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20210513155441
FACILITY NAME:FULLERTON FREE PRESCHOOLFACILITY NUMBER:
304270036
ADMINISTRATOR:ERNST, STEFANIFACILITY TYPE:
850
ADDRESS:2801 BREA BLVD.TELEPHONE:
(714) 529-5544
CITY:FULLERTONSTATE: CAZIP CODE:
92835
CAPACITY:225CENSUS: 50DATE:
07/20/2021
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Stefani Ernst, directorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff did not adequately supervise daycare children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 7/20/2021. LPA met with director and assistant director who guided LPA on a tour of the facility. Census of children in care was taken, 50 children and 12 staff were present. During today’s inspection the facility was operating within its licensed capacity and within compliance of ratios. During the course of the investigation, LPA interviewed five total staff, several parents, five children, made two separate physical inspections, and reviewed documentation related to the complaint. During an interview on 5/20/21, the Director (Staff #1, see LIC811 Confidential Names List) stated that staff at this facility do a good job of supervising children, and none have violated the supervision Title 22 Regulations. Both they and the staff at this facility are aware of supervision regulation, and the facility operates within compliance of these regulations.

LPA interviewed five staff on 5/20/21, and 7/20/21. The staff interviewed stated that the facility is always within compliance of supervision regulations, and that all staff are aware of these supervision regulations. (continued on LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20210513155441
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FULLERTON FREE PRESCHOOL
FACILITY NUMBER: 304270036
VISIT DATE: 07/20/2021
NARRATIVE
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LPA interviewed several parents on 7/19/21. Parents stated that they were not witness to any issues at the facility nor had any concerns at the facility and had generally positive responses for their experience with the facility.

LPA also interviewed five children on 7/20/21. From the information obtained from the children interviews, it was not determined that the facility had violated supervision regulations, related to the allegation. From these interviews, there was insufficient information to create a preponderance of evidence to support this allegation. Based on all this information the preponderance of evidence standard for this allegation was not met, therefore the above allegation is found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, there is insufficient evidence staff did not adequately supervise children. Based on all of the information LPA was able to obtain during the course of their investigation, LPA was not able to determine that this allegation was false or untrue. Therefore, LPA cannot make the determination that this allegation is unfounded and the most accurate finding, based on the information obtained during the investigation, would remain at unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegation is unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Dean Valencia
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2021
LIC9099 (FAS) - (06/04)
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