304270364-1-27-2023-06-CC-RLOZ-CPCVBJ-20230224151734

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270364
Report Date: 01/27/2023
Date Signed: 01/27/2023 03:59:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2022 and conducted by Evaluator Pat Rivas

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20221201090606

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	304270364
ADMINISTRATOR:	LEIGH, SUMMER		FACILITY TYPE:	850
ADDRESS:	2515 EAST SOUTH STREET		TELEPHONE:	(714) 774-5141
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92806
CAPACITY:	48	CENSUS: 27	DATE:	01/27/2023
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	AMANDA BARLETT, Director		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Facility operating out of ratio.
Day-care children are not adequately supervised.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) P Rivas and A Silva conducted an unannounced complaint visit to continue investigation and render findings for the above allegations. LPAs were met and asissted by Director Amanda Bartlett. Rooms # 3 and 4 were toured. Room 3 had 12 napping children and one teacher. Room 4 had 15 napping children with one teacher and one aide. Facility is operating within ratio.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The department received a complaint on 12/01/22 alleging the facility was operating out of ratio and that

Continued on 9099c

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221201090606

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 304270364
	VISIT DATE: 01/27/2023

NARRATIVE

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day care children are not adequately supervised. Complainant Party (CP) reported that the facility the facility was out of ratio on 11/30/22 at about 4:00pm with only an assistant teacher present. CP also reported that there was one child who was walking around classroom with wet clothes and two children were playing with water from the sink.
During the investigation, LPA interviewed Director and three teachers and all stated they do not leave one teacher alone with more than 12 children. LPA interviewed assistant teacher who was present on 11/30/22 and assistant teacher also stated that s/he was not alone with more than 12 children. Staff #3(S3) and S#4 stated they go to the closing classroom (Room #3) after all their infants have gone home. Both S3 and S4 indicated they were in Room #3 at about 4:00pm and S1 and S2 were present . LPA reviewed attendance for that date and at the time of the allegation there were 27 children present . LPA reviewed staff time sheets for that date and LPA verified there were four teachers and assistant teacher present. LPA attempted to interview 5 parents but only 2 returned calls. Both parents did not divulge any information which indicated facility was out of ratio. LPA was unable to corroborate the allegation.

Based on LPA’s facility inspection, observations, interviews conducted with director, 4 staff members, and records reviewed it was determined there was insufficient evidence that facility was out of ratio. . Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

In reference to the allegation that Day-care children are not adequately supervised. LPA interviewed four staff who were present on 11/30/22 in classroom #3. All four staff indicated they never left children unsupervised and none could recall any children walking around with wet clothing or any children playing with water. One staff did state that the children occasionally try to play with water from the sink but staff redirect them. This staff also indicated that s/he could not recall seeing a child walking with wet clothing.

continued.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 06-CC-20221201090606

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 304270364
	VISIT DATE: 01/27/2023

NARRATIVE

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Based on LPA’s facility inspection, observations, interviews conducted with director, 5 staff members, and records reviewed it was determined there was insufficient evidence that Day-care children are not adequately supervised. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated

Exit interview was conducted with Director Amanda Bartlett . Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

end of report

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3